Prin Of Management Midterm

Front 1

management

Back 1

attainment of organizational skills in an effective and efficient manner

Front 2

managements 4 functions are

Back 2

planning, organizing, leading, & controlling

Front 3

planning

Back 3

defining goals and deciding on the tasks and resources

Front 4

organizing

Back 4

assigning tasks, grouping tasks into departments, & allocating resources to departments

Front 5

leading

Back 5

use of influence to motivate employees

Front 6

controlling

Back 6

monitoring employees, determining whether the organization is achieving goals, & making corrections

Front 7

organization

Back 7

a social entity that is goal directed and deliberately structured

Front 8

effectiveness

Back 8

how well an organization achieves its goal

Front 9

efficiency

Back 9

amount of resources used to accomplish goal

Front 10

conceptional skills

Back 10

cognitive ability to see the organization as a whole and the relationships among its parts

Front 11

human skills

Back 11

manager can work with and through ppl and as a group member

Front 12

technical skills

Back 12

the understanding of and proficiency in the performance of tasks

Front 13

role

Back 13

expectations for a manager's behavior

Front 14

informational role

Back 14

monitor role who monitors & stays informend
disseminator & spokesperson who tells others about the organization

Front 15

interpersonal role

Back 15

figure head person who perfroms ceremonial & symbolic activities
leader person who motivated influences & communicate with subordinates
liason maintains informational links in & outside organization

Front 16

decisional role

Back 16

entrepreneur role initiates change & improvement
disturbance handler role resolves conflicts
resource allocator role decides who gets resources schedule, budget, set priorities
negotiator role negotiates & bargains

Front 17

crisis in turbulent times

Back 17

stay calm, be visible, put ppl before business, tell the truth, know when to get back to business

Front 18

decisional role

Back 18

entrepreneur role initiates change & improvement
disturbance handler role resolves conflicts
resource allocator role decides who gets resources schedule, budget, set priorities
negotiator role negotiates & bargains

Front 19

crisis in turbulent times

Back 19

stay calm, be visible, put ppl before business, tell the truth, know when to get back to business

Front 20

father of scientific management

Back 20

Frederick Taylor

Front 21

bureacratic organization

Back 21

manage on an impersonal, rational basis

Front 22

Hawthorne studies

Back 22

orifnially performe to see if increased lighting led to more productivity but resulted in finding out that increased productivity comes from increased feelings of importance and pride of being selected for a study

Front 23

Maslow

Back 23

physiological needs, safety, belongings, esteem, actualization

Front 24

McGregor

Back 24

Theory X- workers are lazy so you have to make them work
Theory Y- treat workers good, you produce more

Front 25

contingency view

Back 25

determine what methods work in every new situation

Front 26

total quality management

Back 26

looking at the total organization to deliver quality to customers

Front 27

benchmarking

Back 27

companies find out how others do something better than they do it

Front 28

peacework

Back 28

if you do more than a specified amoutn you make more money

Front 29

learning organization

Back 29

everyone in company identifies & solves problems

Front 30

employee empowerment

Back 30

giving employees the power resources info & skills to unleash powers & creativity

Front 31

outsourcing

Back 31

let other organizations perfom functions and activities more cost-efficiently

Front 32

general environment

Back 32

effects the organization undirectly
sociocultural, economic, legal/political, technological, international

Front 33

task environment

Back 33

customers, competitors, suppliers,& labor market

Front 34

culture

Back 34

values beliefs understandings & norms

Front 35

symbol

Back 35

object act or event that means something

Front 36

hero

Back 36

explifies deeds character & attributes of a strong corporate culture

Front 37

adaptability culture

Back 37

fast response and high risk
external/flexibitlity

Front 38

achievement culture

Back 38

serve specific customers
values competitiveness initiative & achievement
external/stability

Front 39

involvement culture

Back 39

employees rapidly adapt to changing needs from the environment
external/flexibility

Front 40

consistency culture

Back 40

internal/ stability

Front 41

general environment

Back 41

effects the organization undirectly
sociocultural, economic, legal/political, technological, international

Front 42

task environment

Back 42

customers, competitors, suppliers,& labor market

Front 43

culture

Back 43

values beliefs understandings & norms

Front 44

symbol

Back 44

object act or event that means something

Front 45

hero

Back 45

explifies deeds character & attributes of a strong corporate culture

Front 46

adaptability culture

Back 46

fast response and high risk
external/flexibitlity

Front 47

achievement culture

Back 47

serve specific customers
values competitiveness initiative & achievement
external/stability

Front 48

involvement culture

Back 48

employees rapidly adapt to changing needs from the environment
external/flexibility

Front 49

consistency culture

Back 49

internal/ stability

Front 50

exporting

Back 50

produce prodcuts in the home nation and transfer them to foreign countries

Front 51

countertrade

Back 51

trade products for products instead of money

Front 52

licensing

Back 52

corporation makes resources available in another country

Front 53

franchising

Back 53

licensing where company supplies whole packages of materials & services

Front 54

joint venture

Back 54

share costs and risks with another company

Front 55

merger

Back 55

2 companies combine to become 1

Front 56

GATT

Back 56

General Agreement on Tarrifs & Trade
started as rules to ensure nondiscrimination, clear procedures, negotiation of disputues and paeticipatoion of lessr developed countries in international trade

Front 57

WTO

Back 57

World Trade Organization
use tariff concessions to increase trade. member countries dont impose imports from other members

Front 58

NAFTA

Back 58

North American Free Trade Agreement btwn US Canada & Mexico increase exports by charging little to none on tariffs

Front 59

cultural intelligence

Back 59

ability to reason and use observation skils in an unfamiliar situation and devise appropriate responses

Front 60

ethics

Back 60

principles & values with respect to whats right & wrong

Front 61

greed/money drives

Back 61

unethical behavior

Front 62

utilitarian approach

Back 62

moral behaviors produce the greatest good for the greatest amount of ppl

Front 63

individualism approach

Back 63

promote individual's best long term interests which leads to the greater good

Front 64

moral-rights approach

Back 64

moral decisions are those that best maintain the rights of those effected by them

Front 65

preconventional

Back 65

care about external rewards & punishments and obey authority to avoid consequences

Front 66

conventional

Back 66

conform to expectations of good behavior meet social & interpersonal obligations

Front 67

post conventional

Back 67

internal values are more important than expectations of others

Front 68

code of ethics

Back 68

company's values concerning ethics & social issues

Front 69

principle-based

Back 69

effects corporate culture

Front 70

policy-based

Back 70

specific ethical situations

Front 71

entrepreneurship

Back 71

iniating a business, getting resources, & assuming the risks & rewards

Front 72

entrepreneur

Back 72

one who had a viable idea for a product or service & carries it out

Front 73

personality traits of entrepreneur

Back 73

HINSAT high energy levels, internal locus of control, need for achievement, self-confidence, Awareness of passing time, tolerance for ambiguity

Front 74

internal locus of control

Back 74

the future is in one's own hands and has little to do with external forces

Front 75

business plan

Back 75

entrepreneur prepares the business details before opening the business

Front 76

sole proprietorship

Back 76

unincorporated get all benefits, make all decisions but if he gets sued it comes out of his pocket

Front 77

partnership

Back 77

unincorporated and owned by 2 ppl

Front 78

corporation

Back 78

artificial entity created by the state and exists separate from owners

Front 79

angel financing

Back 79

finance from wealthy ppl

Front 80

Stages of growth

Back 80

startup survival success takeoff & resource maturity

Front 81

entrepreneurship

Back 81

iniating a business, getting resources, & assuming the risks & rewards

Front 82

entrepreneur

Back 82

one who had a viable idea for a product or service & carries it out

Front 83

personality traits of entrepreneur

Back 83

HINSAT high energy levels, internal locus of control, need for achievement, self-confidence, Awareness of passing time, tolerance for ambiguity

Front 84

internal locus of control

Back 84

the future is in one's own hands and has little to do with external forces

Front 85

business plan

Back 85

entrepreneur prepares the business details before opening the business

Front 86

sole proprietorship

Back 86

unincorporated get all benefits, make all decisions but if he gets sued it comes out of his pocket

Front 87

partnership

Back 87

unincorporated and owned by 2 ppl

Front 88

corporation

Back 88

artificial entity created by the state and exists separate from owners

Front 89

angel financing

Back 89

finance from wealthy ppl

Front 90

Stages of growth

Back 90

startup survival success takeoff & resource maturity

Front 91

goal

Back 91

a desired future state an organization attempts to realize

Front 92

plan

Back 92

blueprint for how to attain goals

Front 93

planning in corporations

Back 93

determining goals and means for achieving them (goal + plan)

Front 94

mission statement

Back 94

defines purpose + reason for existence and distinguishes organization from others

Front 95

purpose of goals & plans

Back 95

lmrgrs
legitimacy, motivation & commitment, resource allocation, guides to action, rationale for decisions, standard of performance

Front 96

strategic

Back 96

organization as a whole/ main manager

Front 97

tactical

Back 97

middle management subgoals

Front 98

operational

Back 98

lower management/ departments/ individuals
precise & measurable

Front 99

Criteria for effective goals

Back 99

specific and measurable challenging & realistic
defined time period

Front 100

MBO

Back 100

management by objectives
define goals and use them to monitor subsequent performances

Front 101

contingency plan

Back 101

plan b

Front 102

strong mission

Back 102

start with high standard and gives them a powerful sense of purpose and direction for the future

Front 103

stretch goals

Back 103

gets ppl to think in new ways since the goal is harder to reach

Front 104

strategic management

Back 104

assess company state and making strategies to achieve organizational goals

Front 105

grand strategy

Back 105

general plan of major action in order to achieve long-term goal

Front 106

grand strategy includes

Back 106

growth, stability, & retrenchment

Front 107

Core competence

Back 107

something a company does especially well

Front 108

swot

Back 108

strenths weaknesses opportunities threats

Front 109

Criteria for effective goals

Back 109

specific and measurable challenging & realistic
defined time period

Front 110

MBO

Back 110

management by objectives
define goals and use them to monitor subsequent performances

Front 111

contingency plan

Back 111

plan b

Front 112

strong mission

Back 112

start with high standard and gives them a powerful sense of purpose and direction for the future

Front 113

stretch goals

Back 113

gets ppl to think in new ways since the goal is harder to reach

Front 114

strategic management

Back 114

assess company state and making strategies to achieve organizational goals

Front 115

grand strategy

Back 115

general plan of major action in order to achieve long-term goal

Front 116

grand strategy includes

Back 116

growth, stability, & retrenchment

Front 117

Core competence

Back 117

something a company does especially well

Front 118

swot

Back 118

strenths weaknesses opportunities threats

Front 119

Criteria for effective goals

Back 119

specific and measurable challenging & realistic
defined time period

Front 120

MBO

Back 120

management by objectives
define goals and use them to monitor subsequent performances

Front 121

contingency plan

Back 121

plan b

Front 122

strong mission

Back 122

start with high standard and gives them a powerful sense of purpose and direction for the future

Front 123

stretch goals

Back 123

gets ppl to think in new ways since the goal is harder to reach

Front 124

strategic management

Back 124

assess company state and making strategies to achieve organizational goals

Front 125

grand strategy

Back 125

general plan of major action in order to achieve long-term goal

Front 126

grand strategy includes

Back 126

growth, stability, & retrenchment

Front 127

Core competence

Back 127

something a company does especially well

Front 128

swot

Back 128

strenths weaknesses opportunities threats