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26 Cards in this Set

  • Front
  • Back
Disintermediation
elimination of intermediate organizations between the producer and the consumer
Localization
adapting an existing U.S.-centric Web site to another language and culture
Electronic retailing (e-tailing)
the direct sale from business to consumer through electronic storefronts, typically designed around an electronic catalog and shopping cart model
Cybermall
a single Web site that offers many products and services at one Internet location
Digital certificate
an attachment to an e-mail message or data embedded in a Web page that verifies the identity of a sender or a Web site
Certificate authority (CA)
a trusted third party that issues digital certificates
Secure Sockets Layer (SSL)
a communications protocol used to secure sensitive data
Intellectual property
music, books, inventions, paintings, and other special items protected by patents, copyrights, or trademarks
Advantages of B2B
Allows manufacturers to buy at a low cost worldwide

Enterprises can sell to a global market

Offers great promise for developing countries
E-Commerce Challenges
Define an effective e-commerce
model and strategy

Need to change distribution systems and work processes

Integrate Web-based order processing with traditional systems
TPS
Process the detailed data necessary to update records about the fundamental business operations
Batch processing system
method of computerized processing in which business transactions are accumulated over a period of time and prepared for processing as a single unit or batch
Online transaction processing (OLTP)
computerized processing in which each transaction is processed immediately, without the delay of accumulating transactions into a batch
Business continuity planning
identification of the business processes that must be restored first in the event of a disaster and specification of what actions should be taken and who should take them to restore operations
Disaster recovery
actions that must be taken to restore computer operations and services in event of disaster
TPS Audit
Does the system meet the business need for which it was implemented?
What procedures and controls have been established?
Are these procedures and controls being used properly?
Are the information systems and procedures producing accurate and honest reports?
Programmed decisions
Decision made using a rule, procedure, or quantitative method
Non-programmed decisions
Decision that deals with unusual or exceptional situations

Not easily quantifiable
Optimization model
a process to find the best solution, usually the one that will best help the organization meet its goals
Satisfying model
find a good—but not necessarily the best—problem solution
Heuristics
commonly accepted guidelines or procedures that usually find a good solution
Scheduled report
produced periodically, or on a schedule
Key-indicator report
summary of the previous day’s critical activities
Demand report
developed to give certain information at someone’s request
Exception report
automatically produced when a situation is unusual or requires management action
Drill-down reports
provide increasingly detailed data about a situation