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26 Cards in this Set
- Front
- Back
Disintermediation
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elimination of intermediate organizations between the producer and the consumer
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Localization
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adapting an existing U.S.-centric Web site to another language and culture
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Electronic retailing (e-tailing)
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the direct sale from business to consumer through electronic storefronts, typically designed around an electronic catalog and shopping cart model
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Cybermall
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a single Web site that offers many products and services at one Internet location
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Digital certificate
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an attachment to an e-mail message or data embedded in a Web page that verifies the identity of a sender or a Web site
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Certificate authority (CA)
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a trusted third party that issues digital certificates
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Secure Sockets Layer (SSL)
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a communications protocol used to secure sensitive data
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Intellectual property
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music, books, inventions, paintings, and other special items protected by patents, copyrights, or trademarks
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Advantages of B2B
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Allows manufacturers to buy at a low cost worldwide
Enterprises can sell to a global market Offers great promise for developing countries |
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E-Commerce Challenges
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Define an effective e-commerce
model and strategy Need to change distribution systems and work processes Integrate Web-based order processing with traditional systems |
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TPS
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Process the detailed data necessary to update records about the fundamental business operations
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Batch processing system
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method of computerized processing in which business transactions are accumulated over a period of time and prepared for processing as a single unit or batch
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Online transaction processing (OLTP)
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computerized processing in which each transaction is processed immediately, without the delay of accumulating transactions into a batch
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Business continuity planning
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identification of the business processes that must be restored first in the event of a disaster and specification of what actions should be taken and who should take them to restore operations
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Disaster recovery
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actions that must be taken to restore computer operations and services in event of disaster
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TPS Audit
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Does the system meet the business need for which it was implemented?
What procedures and controls have been established? Are these procedures and controls being used properly? Are the information systems and procedures producing accurate and honest reports? |
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Programmed decisions
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Decision made using a rule, procedure, or quantitative method
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Non-programmed decisions
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Decision that deals with unusual or exceptional situations
Not easily quantifiable |
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Optimization model
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a process to find the best solution, usually the one that will best help the organization meet its goals
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Satisfying model
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find a good—but not necessarily the best—problem solution
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Heuristics
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commonly accepted guidelines or procedures that usually find a good solution
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Scheduled report
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produced periodically, or on a schedule
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Key-indicator report
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summary of the previous day’s critical activities
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Demand report
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developed to give certain information at someone’s request
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Exception report
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automatically produced when a situation is unusual or requires management action
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Drill-down reports
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provide increasingly detailed data about a situation
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