Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
8 Cards in this Set
- Front
- Back
accurate empathy
|
sensitivity to current feelings and verbal faciitly to communicate understanding in a language attuned to client's current feelings
|
|
nonpossessive warmth
|
nonjudgemental acceptance of the client
|
|
geniuneness
|
openess to experience; ability to be "real" with clients
|
|
Why is Accurate empathy important?
(1-4) |
Builds Relationship
Stimulates Self-exploration Checks understanding provides support |
|
Why is Accurate empathy important?
(5-8) |
Lubricates communication
Focuses Attention Restrains the helper Paves the way |
|
What is the formula for accurate empathy?
|
"You feel ____ because ___."
|
|
What not to do
|
No response
Ask lots of questions Use a cliche Try and interpret |
|
What not to do
|
Give advice
Parrot their words back Sympathy & agreement |