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8 Cards in this Set

  • Front
  • Back
accurate empathy
sensitivity to current feelings and verbal faciitly to communicate understanding in a language attuned to client's current feelings
nonpossessive warmth
nonjudgemental acceptance of the client
geniuneness
openess to experience; ability to be "real" with clients
Why is Accurate empathy important?
(1-4)
Builds Relationship
Stimulates Self-exploration
Checks understanding
provides support
Why is Accurate empathy important?
(5-8)
Lubricates communication
Focuses Attention
Restrains the helper
Paves the way
What is the formula for accurate empathy?
"You feel ____ because ___."
What not to do
No response
Ask lots of questions
Use a cliche
Try and interpret
What not to do
Give advice
Parrot their words back
Sympathy & agreement