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22 Cards in this Set

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used to be popular in US then universities began to churn out quantitiative research numbers, more scientific research: surveys etc. have made a resurgence
focus groups
Focus groups are Not
statistical (cardinal rule) never take findings from a focus group and make it statistical
Focus groups are
a group of people who represent a population who you lead through a discussion about a topic
when discussing products in a focus groups it's about
what you like about the product Not which product you like
must do at least 2 (it's good to do 3-5) people must be homogenous by criteria and neutral about the discussed issue, shouldn't know each other, limit focus group to 1 1/2 hour to 1 and 45 minutes, pay people, people must be part of target audience, not statistical
cardinal rules of focus groups
things to take into consideration for focus groups
how many groups, how many per group (ideally 8 or 9) where should it be done? who sholud moderate, what type of report you should get.
What drives a lot of decisions is
budget
cost associated with focus groups
recruitment, facility, video recording, participants, moderator
questions in a focus group are
specific and openended
designed to test the range and depth of feelings and emotions of a certain public about an issue or product
focus groups
focus groups are used in testing the effects of advertisements and cannot be used to
prove what wil work. can only prove what will not work
focus groups are good to do both
before and after a big survay
focus groups are good when
you don't know what to ask in survey, trying to create a message, sort out confusion at end of survey
problems with focus group
person who talks too much, person that jumps in first with their answers, when you buy advice - you buy the privlege of not taking advice
help to measure public opinion and finding out an audiences stance before taking action. they are used a lot in pr.
survey
surveys allow for ------------ which represent a larger population.
samples
two examples of surveys.
hoover vs. roosevelt and Truman holding newspaper with fals headline
Surveys are used ---- to --- percent of the time in research
50% to 60%
pr uses
public opinion surveys
problem with telephone surveys
getting in touch with college students and people who only have a cell.
an error from which you can't recover
strategic error
three issues in survey research
who do we ask, how do we find them, what do we ask?