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16 Cards in this Set

  • Front
  • Back
PR process
ROPE
Research
Objectives
Programming
Evaluation
main areas of research
client/organization
opportunity (proactive/reactive)
audiences (segmentation/targeting)
different areas to target
level of information
attitudes
behaviors
media habits/preferences
format of objectives
1) to do something
2) measurable
output objectives
focused on production rather than effectiveness
3 impact objectives
informational
attitudinal
behavioral
informational objectives
message exposure, comprehension, retention
attitudinal objectives
attitude creation, reinforcement, change
behavioral objectives
behavior creation, reinforcement, change
programming
planning
execution
elements of planning/execution
theme/message
actions/special events
media
communication
how to evaluate attitudinal objectives
pre+post testing
professional quantitative research
how to evaluate behavioral objectives
ask people about behaviors pre+post
observing behaviors
how to evaluate output objectives
distribution of controlled and uncontrolled media
keep records
compare to original plans/objectives
definition of PR
strategic comm. process
mutually beneficial b/w orgs + pubs
core values of ethics
advocacy
honesty
expertise
independence
loyalty
fairness