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11 Cards in this Set

  • Front
  • Back
The capacity to influence others
3 Points about power
1. Not always exercised
2. Can flow in any direction
3. Applies to individuals and groups
Derives from a person's position or job in the organization
-formally permitted to influence others-
-people have been socialized to accept it-
REWARD power
Influences by providing positive outcomes and preventing negative outcomes
Power holder uses punishment and threat
Reward power points
-esentially is positive reinforcement-
-backs up legitimate power (e.g. raises, promotions)
Coercive power points
-generally ineffective and builds resistance-
-often supports legitimate power (e.g. dock pay, lower position)
Power is developed because the power holder has developed friendly interpersonal relations with others. This person is well liked and as a result people are more willing to consider their points of view, ignore failures, and seek their approval
Referent power points
-stems from identification with the power holder-
-is available to everyone at any position (janitor, president-
-are considered charismatic leaders-
-has more a deeper meaning than reward or coercive power
EXPERT power
Individual has special information or expertise that is valued by the organization
Expert power points
-the more unusual the information = the greater the power-
-corresponds with the level of difficulty an organization would have in replacing the person-