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11 Cards in this Set
- Front
- Back
POWER
-definition- |
The capacity to influence others
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3 Points about power
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1. Not always exercised
2. Can flow in any direction 3. Applies to individuals and groups |
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LEGITIMATE power
-definition- |
Derives from a person's position or job in the organization
-formally permitted to influence others- -people have been socialized to accept it- |
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REWARD power
-definition- |
Influences by providing positive outcomes and preventing negative outcomes
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COERCIVE power
-definition- |
Power holder uses punishment and threat
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Reward power points
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-esentially is positive reinforcement-
-backs up legitimate power (e.g. raises, promotions) |
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Coercive power points
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-generally ineffective and builds resistance-
-often supports legitimate power (e.g. dock pay, lower position) |
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REFERENT power
-definition- |
Power is developed because the power holder has developed friendly interpersonal relations with others. This person is well liked and as a result people are more willing to consider their points of view, ignore failures, and seek their approval
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Referent power points
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-stems from identification with the power holder-
-is available to everyone at any position (janitor, president- -are considered charismatic leaders- -has more a deeper meaning than reward or coercive power |
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EXPERT power
-definition- |
Individual has special information or expertise that is valued by the organization
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Expert power points
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-the more unusual the information = the greater the power-
-corresponds with the level of difficulty an organization would have in replacing the person- |