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7 Cards in this Set
- Front
- Back
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what is a policy?
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- an order to comply with the law, all employers need to have policy's and practices in place.
- there to ensure that discrimination in the work place don't happen to those that use the service. |
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types of policy's?
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- equal opportunities policy
- confidentiality policy - child protection policy - bullying policy |
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key features of policy's?
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- statement of the policy
- implementation (what they do) - monitoring - evaluation - review- targets for improvements |
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benefits of the policy on care-workers?
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- help to prevent bullying for care workers
- ensure care workers treated fairly - promotes opportunity - develops sense of trust - develops sense of high self esteem -know the boundaries so do jobs correctly helps to add to reputation of an organisation |
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benefits of policy's on clients?
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- service users treated fairly
- prevent bullying for users from care workers - improves quality of care - helps service user to feel safe - helps to build trust with clients |
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how to ensure policy is being followed?
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- collect statistical data
- inspection to see how things are working - appraisal to see if targets are met - staff observation schemes to ensure staff are using the policy - staff training to give feedback |
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how can organisations ensure policy's are implemented ( acted on )?
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- meetings to ensure policy is communicated
- training staff on policy so aware of implications -a named person to be responsible and oversea the policy - |
