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15 Cards in this Set
- Front
- Back
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business
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an organization or organizations that produce and distribute goods and services for society
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general systems theory
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a theory that holds that all organisms are open to, and interact with, their external environments
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interactive social system
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the closely intertwined relationships between business and society
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ownership theory of the firm
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a theory that holds that the purpose of the firm is to maximize returns to shareholders
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society
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human beings and the social structures they collectively create
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stakeholder
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a person or group that affects, or is affected by, a corporation's decisions, policies, and operations
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stakeholder analysis
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an analytic process used by managers that identitfies the relevant stakeholders in a particular situation and considers their interest, power, and likely coalitions
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stakeholder coalitions
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temporary unions of a company's stakeholder groups in order to express a common view or achieve a common purpose on a particular issue
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stakeholder dialogue
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face-to-face conversations between representatives of a company and its stakeholders about issues of common concern
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stakeholder engagement
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an ongoing process of relationship building between a business and its stakeholders
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stakeholder interests
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the nature of each group's state
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stakeholder power
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a connected assembly of concerned individuals or organizations defined by their shared focus on a particular issue, problem or opportunity
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stakeholder theory of the firm
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a theory that holds that the purpose of the firm is to create value for all of its stakeholders
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competitive intelligence
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is the systematic and continuous process of gathering analyzing and managing external information about the organizations competitors that can affect the organizations plans decisions and operations
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corporate crisis
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a significant business disruption that stimulates extensive news media coverage
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