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29 Cards in this Set

  • Front
  • Back

What is the design process?

1. Empathize.


2. Define.


3. Ideate.


4. Prototype.


5. Test.

What are examples of professionalism in planning?

-Email decorum.


-Phone calls.


-Introducing oneself.


-Thank you notes.

What are factors of a bad meeting?

Meeting started late, irrelevant information was presented, no one controlled the meeting, no no conclusions were reached, the meeting as too long, there was no agenda.

What are the characteristics of a good meeting?

-Commonly understood goals.


-Clear process.


-Awareness of other people' preoccupations and feelings.

What are the elements of a good meeting?

-Notice.


-Agenda.


-Bicycle parking lot.


-Facilitator.


-Note taking.


-Goal-setting and review.

What are the roles of a facilitator?

Partner - create working partnerships with client.


Planner- select clear methods and processes.


Enabler- create and sustain a participatory environment.


Motivator - acknowledge input and ideas.


Taskmaster - keep group focused and on task.


Guide - guide group with clear models and processes.

What are the four principles of Robert's rules of order?

1. Justice and courtesy for all.


2. One thing at a time.


3. Rule of majority.


4. Rights of minority.

What are the eight symptoms of group think?

1. Illusion of vulnerability.


2. Collective rationalization.


3. Illusion of morality.


4. Excessive stereotyping.


5. Pressure for conformity.


6. Self censorship.


7.Illusion of unanimity.


8.Mind guards.

What are ways of combating group think?

- Kicking around the problem.


- Establishing a group norm of critical evaluation.


- Second chance meeting.


-Prevent group isolation.


- Appointing a devils advocate.

What are styles of conflict management?

- Collaboration.


- Competition.


- Avoidance.


- Harmonizing.


- Compromise.

What are the two professional codes of practice?

1. Planners responsibility to the public interest.


2. Planners responsibility to clients and employers.

What are the planning theories?

Process theories - study of how we conduct planning.


Normative theories - what constitutes good planning.

What is a paradigm shift in social sciences?

Paradigm shifts happen in social sciences when a new way of thinking becomes common practice.

What are the steps in rational-comprehensive theory and characteristics of it?

1. Problem identification.

2. Goal formation.


3. Seeking options.


4. Impact assessment.


5. Comparative evaluation.


6. Recommendations.




-Expert driven.


-Born out of social reform agenda of the time.


What are themes from the post war period as well as figures?

- Urban renewal - slum clearance.


- Highway expansion - designing for cars and suburbs.




Robert Moses - demolished whole neighbourhoods in NYC to build highways.


Jane Jacobs - journalist, activist, was against urban renewal and highway expansion.

What was Patrick Geddes planning rationale?

- Survey before plan.

- Incrementalism.


- Must understand the sociological, economic, environmental, and cultural aspects of a place.


- You must ask people who live there.


What are the steps and characteristics of communicative theory?

1. Engage a range of stakeholders through a variety of methods.


2. Ensure one-one-one and group discussion.


3. Help people define common problems they wish to achieve.




- Planner as communicator.


- Based off Habermas "ideal speech situation".


- Accepting multiplicity of interest of multiple groups atone point in time.


- Faster joint learning and trust to create a level playing field.

What is the ladder of participation?

8. Citizen control Citizen power


7. Delegated power


6. Partnership


5. Placation Tokenism


4. Consultation


3. Informing


2. Therapy Non-participation


1. Manipulation

What is the basic planning act timeline?

1. Pre-consultation.


2. Complete application is submitted to municipality.


3. Notice of open house and/or public meetings.


4. Statutory open house (only for certain applications).


5. Statutory public meeting.


6. Notice of decision/ appeal period.

What are notification requirements?

- Ad in the newspaper.


- Sign on property.


- Mailed notices to property owners with a certain radius

Who can appeal.

1. The applicant.

2. A public body that made its decision before appeal, oral submissions at a public meeting, or written submissions to approval authority.


3. The minister.


4. The municipality or planning board which te land is located on.


5. Any public body if the land is not located in a municipality or panning area.


Why is it important to run a good consultation?

- Save time.


- Be more aware of issues.


- Keep the discussion focuses on content rather than process.


- Build a bridge between technical experts and the broader public.


- Manage expectations and become a trusted information source.

What are the steps to create a development permit system? (DPS)

1. Create the DPS framework - must include: goals and objectives + policies, criteria for evaluating development conditions, opportunities for delegation.


2. Community visioning - means entire neighbourhood will follow that vision, background studies will b completed.


3. Turning the vision into a bylaw - minimum +maximum standards, development criteria to ensure it fits with neighbourhood character, community benefit requirement.


4. Development permit applications - process for development permit application.

What are the benefits for DPS?

- Triggers area-wide studies in a multitude of aspects.


- Incorporates public input and community vision from the beginning.


- Neighbourhood scale.


- Effective and predictable.

What are traditional land use planning jobs?

Private -planning consultant to developers.


- planning consultant to a municipality.


Public - municipal planning staff.

What is the process for private development applications?

Planning consultant to developers


<Commenting feedback + negotiation loop>


Municipal planning staff.

How do you develop an overall consultation plan?

- Identify the process.


- Understand and decide how public consultation will be used within it.


- Reach out to stakeholders.


- Decide on appropriate phasing.

What are the ideal phases in a public consultation plan?

Phase 1: Understanding the issues.


Phase 2: Testing some ideas.


Phase 3: Deciding on a path forward.

What are the steps for developing an individual meeting?

1. Narrative - tell the story of the project, the purpose, open an closed door.


2. Meeting format - ex. workshops, town hall meetings, open houses.


3. Logistics - reaching out - planning in advance, engaging key stakeholders groups, developing invitation.


4. Logistics - day of- set up, agenda, materials.


5. Logistics - recording - take raw notes, debrief with client next day, turn note into themes, themes into sentences/ messages, report, responding to feedback.