Phr Module 3 - Hr Development`

Front 1

5 Rights of Copyright Owners

Back 1

Right to exclude others from:
1. reproducing
2. distributing to the public
3. preparing derivative works based on
4. displaying work publicly
5. performing work publicly

Front 2

Copyright Made for Hire Exceptions

Back 2

1. Works created by EE's (no written assignment needed) ER automatic
2. Specially ordered or commissioned work w/ written agreement

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Public Domain

Back 3

no one can invoke Copyright Act / produced by US govt

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General Copyright protection years?

Back 4

life of author + 70 years then passes to public domain

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Anonymous works / Works made for hire years?

Back 5

95 years from 1st publication or 120 years from the year of creation - whichever expires first

Front 6

5 Main factors of fair-use provisions?

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1. Purpose
(commercial or non)
2. Nature
(critique or pardoy vs. business)
3. % of work used
4. Amount
(1 or 100 copies)
5. Effect on market value

Front 7

Utility Patent

Back 7

protects the way an article (item) is used and works

Front 8

Design Patent

Back 8

protects the way an article (item) looks

Front 9

Senge's 5 disciplines of
Learning Organization?

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Systems Thinking - makes patterns clearer & helps to see how things interrelate
Mental Models - ingrained assumptions
Personal Mastery - proficiency
Team Learning - align & develop capacity of a team
Shared Vision - look into the future

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Organizational Learning

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Types of learning activities @ diff levels of org - individual, team or org

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Org Learning v. Learning Org

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Org learning = all orgs @ multiple levels
Learning Org = type of org that has learned to react and adapt to environment

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Knowledge Management (KM)

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process of creating, acquiring, sharing and managing knowledge to help the EE and org

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Low-Context Culture

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communication = direct/structured/specific
shared bkgrnd not assumed
value placed on spoken word

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High-Context Culture

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communication = less clear
shared bkgrnd assumed
nonverbal very important
face-saving & tact = important

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High Context = Eastern

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Low-Context = Western

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Core competencies

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SKA that EE's must possess to perform job functions

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Organizational Development (OD)

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change management - improve:
productivity
EE satisfaction w/ work life
ER revitalization
org processes and outputs

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Org Develpment

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focus on changing entire system
link to strategic plan
use applied behavioral science
focus on helping orgs diagnose and solve their own problems
adaptive - less rigid than formal planning process

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2 primary roles of HR in Org Development interventions?

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1. change agents (positive portrayal)
2. evaluate effectiveness of the intervention

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3 stages of Change Process Theory?
(organizational development)

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Unfreezing (accept change will occur)
Moving (accept new state)
Refreezing (new idea reg pt of org)

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3 Strategies of Implementation Theory
(organizational development)

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1. Interpersonal - improve work relationships
2. Technological - focus on processes
3. Structural - reporting relationships

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Systems Theory

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relationship between
inputs
process
outputs
components and environment

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Cause-and-Effect diagram
(quality control tool)

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fishbone diagram
visual to map out list of factors that affect an outcome

Front 24

Pareto Principle / Chart
(quality control tool)

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80% of effects come from 20% of causes
chart = vertical bar graph = frequency of causes
most to lease important

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Process-flow analysis
(quality control tool)

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flowchart
diagram of the steps in a process

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Six Sigma (quality approach)

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disciplined, data-driven approach for eliminating defects

Front 27

Control Chart
(quality control tool)

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chart of variations form normal over time

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Six Sigma processes - DMAIC and DMADV

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DMAIC = define / measure / analyze / improve / control
DMADV = define / measure / analyze / design / verify

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Scatter Diagram
(quality control tool)

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chart of possible relationships between 2 variables

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Goldratt's Theory of Constraints (TOC)

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every org faces constraints - greatest constraints come from policies

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Histogram
(quality control tool)

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chart of distribution of a single type of measurement (rectangle chart)

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Six Sigma Belts

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Green = EE's
Black = project leaders
Master Black = quality leaders

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Check Sheet
(quality control tool)

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Chit sheet
used to collect and analyze data

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W. Edward Deming

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TQM philosophy
14-point program for managing productivity & quality

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Joseph M. Juran

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TQM philosophy
quality = fitness to use

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Philip B Crosby

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TQM philosophy
14-point quality management program +4 quality absolutes

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Andragogy

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study of how adults learn

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Pedagogy

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study of education of children

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Adult Learning Principles

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Real world issues
Emphasis on how learning can be applied
Have goals and expectations
Allow debate and challenge of ideas
Collaborative relationship between teach & student
Take knowledge/exp into account
Explain "What's in it for me?"

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3 Trainability Factors

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1. Readiness/motivation to learn
2. Level of ability
3. Perception of work environment