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12 Cards in this Set

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INTRODUCTION
GOOD MORNING. PHYSICIANS WEIGHT LOSS CENTERS, TYVA SPEAKING. MAY I HELP YOU?
YES I SAY YOU ADD IN THE PAPER AND I'D LIKE SOME MORE INFORMATION ABOUT YOUR PROGRAM.
WITH WHOM IM SPEAKING PLEASE?
MY NAME IS SHELLY.
HI SHELLY, HAVE YOU BEEN TO OUR CENTER BEFORE?
NO (THEY HAVE NOT BEEN TO OUR CENTER BEFORE)
WHAT I'S LIKE TO DO THEN IS SET UP AND APPOINTMENT FOR YOU WITH ONE OF OUR STAFF. SHE WILL BE HAPPY TO EXPLAIN OUR WEIGHT LOSS PROGRAMS TO YOU IN GREAT DETAIL. IT WILL TAKE ABOUT 30-45 MINUSTES FOR YOU CONSULTATION. OF COURSE YOU AREUNDER NO OBLIGATION. WOULD *** OR *** BE MORE CONVIENT?
I WAS JUST WONDERING WHAT KIND OF DIET YOU HAVE.
I WOULD BE HAPPY TO GIVE YOU SOME MORE INFORMATION. THE BEST PART IS WE HAVE SIX UNIQUE DIET PROGRMS AND I'M SURE ONE WILL FIT YOUR NEEDS. WOULD *** OR *** BE MORE CONVIENT?
I CAN MAKE THE 10AM APPOINTMENT.
GREAT SHELLY, MAY I HAVE THE CORRECT SPELLING OF YOUR LAST NAME? A DAYTIME AND EVENING PHONE?
IT'S MARTIN, MY WORK NUMBER IS *** AND HOME IS ***.
SHELLY, HOW DID YOU HEAR ABOUT PHYSICIANS WEIGHT LOSS CENTERS
(TELLS WHERE SHE HEARD OF PWLC)
WELL, IM GLAD YOU CALLED, SHELLY. WE ARE LOOKING FORWARD TO MEETING YOU. NOW LET ME GIVE YOU DIRESCTIONS TO OUR CENTER. DO YOU HAVE A PEN HANDY?
JUST A SECOND. YES I DO.
"SAY DIRECTIONS TO THE CENTER ALOUD AND ASK THEM >DO YOU KNOW WHERE THAT IS?<"
I KNOW WHERE THAT IS...
SHELLY, THANK YOU FOR CALLING TODAY. WE WILL BE LOOKING FORWARD TO SEEING YOU AT ***. iF YOU HAVE ANY TROUBLE FINDING US, IF SOMETHING UNFORSEEN ARISES, PLEASE GIVE US A QUICK CALL SO THAT WE CAN RESCEDULE YOU APPOINTMENT. I MIGHT ALS MENTION WE HAVE FOUND THAT OUR MOST SUCCESSFUL CLIENTS HAVE DIETED WITH A DIET PARTNER. WHO WOULD YOU CHOOSE AS A DIET PARTNER TO HELP SUPPORT YOU ON THE PROGRAM.
WELL, IM NOT SURE IF I KNOW ANYONE.
LETS THINK OF YOUR CLOSE FRIENDS.
I SUPPOSE I COULD BRING ***.
GREAT. WE WILL LOOK FORWARD TO SEEING BOPTH OF YOU AT ***. THANKS AGAIN FOR CALLING. GOODBYE