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48 Cards in this Set
- Front
- Back
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Personality
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The sum total of ways in which an individual reacts and interacts with others.
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Personality Traits
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Enduring characteristics that describe an individual's behavior.
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3 determinants of personality
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Heredity
Environment Situation |
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The Big Five
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Openness to Experience
Conscientiousness Extroversion Agreeableness Neuroticism (OCEAN) |
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Type A Personality
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move, walk, eat rapidly
impatient multi-tasking no leisure time obsessed with numbers |
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Type B Personality
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no time urgency
patient no need to discuss accomplishments play for fun, not competitive relax without guilt |
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Myers-Brigss Type Indicator
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Extroverted vs. Introverted
Sensing vs. Intuitive Thinking vs. Feeling Judging vs. Perceiving |
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Locus of Control
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The degree to which people believe they are the masters of their own fate.
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External locus of control
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Individuals who believe that what happens to them is controlled by outside forces such as luck or chance.
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Internal locus of control
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Individuals who believe that they control what happens to them.
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Self-Monitoring
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A personality trait that measures an individual's ability to adjust his or her behavior to external, situational factors.
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Low self monitors
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use inner beliefs and values in deciding how to behave
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High self monitors
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monitor their surroundings and change their behavior to fit in
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Machiavellianism
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The degree to which an individual is:
pragmatic maintains emotional distance believes that the ends justify the means. |
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Self-Esteem
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An individual's degree of liking or disliking him/herself.
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Personliaty Job-Fit Theory
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Based on 6 personality types
Fit between personality type and occupational environment determines satisfaction and turnover Pioneered by John Holland |
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Core Affect
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A broad range of feelings that people experience
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2 types of Affect
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State Affect
Trait Affect |
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State Affect
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what one is feeling at a given moment
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Trait Affect
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a dispositional tendency to experience certain affective states over time
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2 dimensions of Affect
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Emotions
Moods |
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Emotions
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associated with specifice events or occurrences and are intense enough to disrupt the thought process
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Moods
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generalized feeling states of relatively low intensity with no clear antecedent causes
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3 Dimensions of Emotions
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Valence
Intensity Frequency and Duration |
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Emotion Valence
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Positive Affect (PA)
Negative Affect (NA) |
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Emotion Intensity
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The degree to which the emotion is experienced
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Emotion Frequency/Duration
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How often/long emotions are experienced/displayed
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Structure of Affect (3 models)
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Bipolar Model
Circumplex Model Bivariate Model |
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2 dimensions of Affect
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Emotions
Moods |
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Emotions
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associated with specifice events or occurrences and are intense enough to disrupt the thought process
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Moods
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generalized feeling states of relatively low intensity with no clear antecedent causes
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3 Dimensions of Emotions
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Valence
Intensity Frequency and Duration |
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Emotion Valence
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Positive Affect (PA)
Negative Affect (NA) |
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Emotion Intensity
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The degree to which the emotion is experienced
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Emotion Frequency/Duration
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How often/long emotions are experienced/displayed
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Structure of Affect (3 models)
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Bipolar Model
Circumplex Model Bivariate Model |
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Bipolar Model
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Positive to Negative Affectivity:
Happy Surprise Fear Sad Anger Disgust |
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Bivariate Model
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Positive and Negative affectivity are:
two different dimensions that come from distinct sources linked to different personality traits linked to different neuropsychological and behavioral activation systems |
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Circumplex Model
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Maps positive affectivity and negative affectivity on Y-X axes and maps affect in a circle.
Pleasantness Strong Engagement Disengagement Unpleasantness |
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5 measurements of emotions
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Self-report (PANA-X)
Observing behaviors Dense flow (follows bipolar model - facial expressions) Projective tests Emoticons |
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3 roles of emotions
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To communicate with others
To convey someone's needs To establish relationships |
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Outcomes associated with Affect
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Job satisfaction
Commitment Job performance Turnover Health & well-being Creativity & innovation Acceptance of authority's decisions |
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Mood contagion
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mechanisms that induce a congruent mood state through the observation of another person's public display of mood
empathy |
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Empathy vs. Sympathy
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Empathy: understanding and identifying with another person's situation, feelings and motives.
Sympathy: a feeling or expression of pity or sorrow for the distress of another; compassion/commiseration |
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Mechanisms of mood contagion
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Mimicry
Classical conditioning Direct association Mediated language association Social perspective taking |
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7 OB applications of understanding emotions
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Ability and selection
Decision making Motivation Leadership Interpersonal Conflict Customer service Deviant workplace behavior |
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Emotional Intelligence
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An assortment of noncognitive skills, capabilities, and competencies that influence a person's ability to succeed in coping with environmental demands and pressures
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Elements of emotional intelligence
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Self-awareness
Self-management Self-motivation Empathy Social skills |
