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100 Cards in this Set

  • Front
  • Back
Performance Mgmt
Continuous Process where ees and managers work together to improve perf
The Performance Management Process
Establish EXPECTATIONS
Coaching and Development
On-going feedback
Formal Perf. Appl.
Rewards and Recognitions
Rating Approaches
Standard Rating Scale
BARS
MBO
Std Rating Scale
Popular for non exempt jobs
Behavioral Anchoring Rating Scale
Makes Rating less subjective
Research hasnt born out the effectiveness of BARS
Routine Jobs one can see process it takes to create good outcomes
Management by Objective
Effective for ind and org to improve performance
Less routine outcomoe is clear but process is unclear
Raters
STORE and Recall info in TRAITS
360 performance appraisal
Self Lenient
Supervisor 80% Most reliable
Venders
Customers increasing in impt
Peers Mixed Group Tension
Subordinates

Will not differentiate when they know money will be divvyed up
Merit pay is usually close together this is bad high perf. will leave
Rater Error Training
Most success with reducing halo effect
Rater Accuracy Training
Develop mgrs oberservational skills (STARS)a
USE GROUP DISCUSSION
Performance Evaluation Process EFCAR
Expectations
Feedback
Coach to improve
Appraise formally using effective format and process
Reward Differentially
Performance Evaluation Process EFCAR
Expectations
Feedback
Coach to improve
Appraise formally using effective format and process
Reward Differentially
Performance Evaluation Process EFCAR
Expectations
Feedback
Coach to improve
Appraise formally using effective format and process
Reward Differentially
Dealing with inflated ratings of PA
Use forced ranking 1-2 years
Dealing with inflated ratings of PA
Use forced ranking 1-2 years
Dealing with inflated ratings of PA
Use forced ranking 1-2 years
Cross Functional
Increase Consistency
Dont Spend all your time on on lowest perf.
Cross Functional
Increase Consistency
Dont Spend all your time on on lowest perf.
Cross Functional
Increase Consistency
Dont Spend all your time on on lowest perf.
WHAT KIND OF RAISE TO A POOR PERFORMER
0% TO SOMEONE YOUR GETTING READY TO CAN
WHAT KIND OF RAISE TO A POOR PERFORMER
0% TO SOMEONE YOUR GETTING READY TO CAN
WHAT KIND OF RAISE TO A POOR PERFORMER
0% TO SOMEONE YOUR GETTING READY TO CAN
Performance Evaluation Process EFCAR
Expectations
Feedback
Coach to improve
Appraise formally using effective format and process
Reward Differentially
Performance Evaluation Process EFCAR
Expectations
Feedback
Coach to improve
Appraise formally using effective format and process
Reward Differentially
Merit Grid
Considers EE PERF RATING
and POSITION IN THE PAY RANGE
As you go up in the superior range the the % decreases
Performance Evaluation Process EFCAR
Expectations
Feedback
Coach to improve
Appraise formally using effective format and process
Reward Differentially
Merit Grid
Considers EE PERF RATING
and POSITION IN THE PAY RANGE
As you go up in the superior range the the % decreases
Merit Grid
Considers EE PERF RATING
and POSITION IN THE PAY RANGE
As you go up in the superior range the the % decreases
Dealing with inflated ratings of PA
Use forced ranking 1-2 years
Dealing with inflated ratings of PA
Use forced ranking 1-2 years
IN MERIT GRID THE SIX IN COMPETENT IS FOR EES
THAT MEET EXPECTATIONS
Dealing with inflated ratings of PA
Use forced ranking 1-2 years
Performance Evaluation Process EFCAR
Expectations
Feedback
Coach to improve
Appraise formally using effective format and process
Reward Differentially
IN MERIT GRID THE SIX IN COMPETENT IS FOR EES
THAT MEET EXPECTATIONS
Cross Functional
Increase Consistency
Dont Spend all your time on on lowest perf.
IN MERIT GRID THE SIX IN COMPETENT IS FOR EES
THAT MEET EXPECTATIONS
Cross Functional
Increase Consistency
Dont Spend all your time on on lowest perf.
Red circle Rates
EES sometimes fall outside the rate Red circle rate so STOP their pay
Cross Functional
Increase Consistency
Dont Spend all your time on on lowest perf.
Red circle Rates
EES sometimes fall outside the rate Red circle rate so STOP their pay
WHAT KIND OF RAISE TO A POOR PERFORMER
0% TO SOMEONE YOUR GETTING READY TO CAN
WHAT KIND OF RAISE TO A POOR PERFORMER
0% TO SOMEONE YOUR GETTING READY TO CAN
Red circle Rates
EES sometimes fall outside the rate Red circle rate so STOP their pay
Dealing with inflated ratings of PA
Use forced ranking 1-2 years
WHAT KIND OF RAISE TO A POOR PERFORMER
0% TO SOMEONE YOUR GETTING READY TO CAN
Green Circle Rates
Raise ees pay GO
Green Circle Rates
Raise ees pay GO
Merit Grid
Considers EE PERF RATING
and POSITION IN THE PAY RANGE
As you go up in the superior range the the % decreases
Green Circle Rates
Raise ees pay GO
Merit Grid
Considers EE PERF RATING
and POSITION IN THE PAY RANGE
As you go up in the superior range the the % decreases
Cross Functional
Increase Consistency
Dont Spend all your time on on lowest perf.
Merit Grid
Considers EE PERF RATING
and POSITION IN THE PAY RANGE
As you go up in the superior range the the % decreases
Compa-Ratio
Your pay by the midpoint
Entry Level 1st Quartile
Entry Level greater than 1
IN MERIT GRID THE SIX IN COMPETENT IS FOR EES
THAT MEET EXPECTATIONS
Compa-Ratio
Your pay by the midpoint
Entry Level 1st Quartile
Entry Level greater than 1
Compa-Ratio
Your pay by the midpoint
Entry Level 1st Quartile
Entry Level greater than 1
IN MERIT GRID THE SIX IN COMPETENT IS FOR EES
THAT MEET EXPECTATIONS
WHAT KIND OF RAISE TO A POOR PERFORMER
0% TO SOMEONE YOUR GETTING READY TO CAN
IN MERIT GRID THE SIX IN COMPETENT IS FOR EES
THAT MEET EXPECTATIONS
Avg Performers in Merit Grid
should be kept whole, consitent WITH % CHANGE
Avg Performers in Merit Grid
should be kept whole, consitent WITH % CHANGE
Red circle Rates
EES sometimes fall outside the rate Red circle rate so STOP their pay
Avg Performers in Merit Grid
should be kept whole, consitent WITH % CHANGE
Red circle Rates
EES sometimes fall outside the rate Red circle rate so STOP their pay
Merit Grid
Considers EE PERF RATING
and POSITION IN THE PAY RANGE
As you go up in the superior range the the % decreases
Red circle Rates
EES sometimes fall outside the rate Red circle rate so STOP their pay
Green Circle Rates
Raise ees pay GO
Green Circle Rates
Raise ees pay GO
IN MERIT GRID THE SIX IN COMPETENT IS FOR EES
THAT MEET EXPECTATIONS
Green Circle Rates
Raise ees pay GO
Compa-Ratio
Your pay by the midpoint
Entry Level 1st Quartile
Entry Level greater than 1
Compa-Ratio
Your pay by the midpoint
Entry Level 1st Quartile
Entry Level greater than 1
Red circle Rates
EES sometimes fall outside the rate Red circle rate so STOP their pay
Compa-Ratio
Your pay by the midpoint
Entry Level 1st Quartile
Entry Level greater than 1
Green Circle Rates
Raise ees pay GO
Avg Performers in Merit Grid
should be kept whole, consitent WITH % CHANGE
Avg Performers in Merit Grid
should be kept whole, consitent WITH % CHANGE
Avg Performers in Merit Grid
should be kept whole, consitent WITH % CHANGE
Compa-Ratio
Your pay by the midpoint
Entry Level 1st Quartile
Entry Level greater than 1
Avg Performers in Merit Grid
should be kept whole, consitent WITH % CHANGE
Performance Evaluation Process EFCAR
Expectations
Feedback
Coach to improve
Appraise formally using effective format and process
Reward Differentially
Dealing with inflated ratings of PA
Use forced ranking 1-2 years
Cross Functional
Increase Consistency
Dont Spend all your time on on lowest perf.
WHAT KIND OF RAISE TO A POOR PERFORMER
0% TO SOMEONE YOUR GETTING READY TO CAN
Merit Grid
Considers EE PERF RATING
and POSITION IN THE PAY RANGE
As you go up in the superior range the the % decreases
IN MERIT GRID THE SIX IN COMPETENT IS FOR EES
THAT MEET EXPECTATIONS
Red circle Rates
EES sometimes fall outside the rate Red circle rate so STOP their pay
Green Circle Rates
Raise ees pay GO
Compa-Ratio
Your pay by the midpoint
Entry Level 1st Quartile
Entry Level greater than 1
Avg Performers in Merit Grid
should be kept whole, consitent WITH % CHANGE for that region at least
Top performers in Merit Grid
Differentiate enough to be meaningful
Performance in AP
Decide how much of a merit increase is given for different perf levels
Courts emphasize on Perf Appraisal
Written Instructions/Trainging
Clear Criteria
Job Descriptions
Higher level supervisiors
Consistent treatment across raters
Straight Ranking
EES rated relative to each other
Expat
EES temporarily working and living in another country
LCN Local Country National
Individuals who are citizens of the foreign country where the parent employer operates
TCN Third Country National
Expats who are citizens of neither the employers parent country nor the foreign coutnry where they are living and workings
Elements of Expatriate Compensation
Salary
Tax Equalization
Housing Differential
Allowances and Premiums
Balance Sheet Approach
Premise EES overseas should have same spending power as they would in home country
Keep ees WHOLE
Constructive Feedback to
FBIREWS
Feelings
Behavioral
Impact
Response/Pause
Expectations
Whats Next
Support and Agreement