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9 Cards in this Set
- Front
- Back
What is perception?
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Process by which people select, organize, interpret, retrieve and respond to info from the world around them
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What is Bruner's model of perception?
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Encounter unfamiliar target
Openness to the target's cues Familiar cues are encountered Target is then categorized Cue selectivity Categorization strengthened |
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What are some basic biases in perception?
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Primacy Effect
Recency Effect Central Traits Projection Stereotyping Halo Effect Self-Fulfilling Prophecy |
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What is attribution?
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The process by which we assign causes or motives to explain people's behaviour
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What are the 3 attribution cues?
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1) Consistency (do they do it often?)
2) Consensus (does everyone do it?) 3) Distinctiveness (in many situations, or just one?) |
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What is the fundamental attribution error?
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Tendency to overemphasize dispositional explanations for behaviour at the expense of situational explanations
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What is the actor-observer effect?
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Propensity for actors and observers to view cause of actor's behaviour differently
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What is the self-serving bias?
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Tendency to take credit for successful outcomes and to deny responsibility for failrues
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What are some advantages of a diverse workforce?
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Cost, resource-acquisition, marketing, creativity, problem solving, system flexibility
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