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52 Cards in this Set
- Front
- Back
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Vedantha |
Is India's traditional and systematic unfolding of wisdom. |
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Respect your tools |
One of the four iron laws that involve: Eye contact, spoken language, facial expressions, olfactory senses and more. To construct meaning with others in interactions |
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Two message levels |
One of the four iron laws that involve: 1. Content level 2. Relationship level |
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No good, no bad |
One of the four iron laws that involve : Only effective or ineffective choices as a communicator. |
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Response of message is what the message is meant |
One of the four iron laws that states: Meaning only gets discovered in interactions |
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Dr. David Weber |
Author of the 4 iron laws |
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Communication |
The imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. |
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Ethics |
A system of moral principles. Deals with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions. |
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Ethics of interpersonal communication |
The principle governing communication, the right and wrong aspects of it, the moral - immoral dimensions relevant to interpersonal communication are called-- |
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Communication ethics |
Maintaining the correct balance between the speaking and listening. The legitimacy of fear and emotional appeal. Degree of criticism and praise. |
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Fundamentals of ethical communication |
Responsible thinking. Decision making. Development of relationships and communities. |
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Unethical communication |
Threatens the quality of all communication and consequently the well-being of individuals and society. |
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Interpersonal communication |
Refers to communication with another person. This kind of communication is subdivided into: Dyadic communication Public communication Small-group communication |
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Four principles of interpersonal communication |
Inescapable Irreversible Complicated Comtextual |
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Functions of interpersonal communication |
Gaining information Building a context of understanding Establishing identity Interpersonal needs |
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Distance |
Provides necessary space for each communicative partner to contribute to the relationship. |
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Interpersonal responsibility |
Begins with each person's commitment to active care for the interpersonal relationship, owned by neither and nurtured with or without the support of the other. |
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Deontological ethics |
The most frequented basis of our decision making process, expressing a commitment to the most basic principles. |
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Utilitarian ethics |
Focuses on the results and whether or not it would benefit the majority. Focuses on the consequences of each action or decision. |
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Virtue ethics |
Concerned with moral character and places more value on the dignity of an individual and a humanity's task of caring for one another. It emphasizes character as opposed to duty or consequence. |
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Situational / Contextual ethics |
There is no absolute approach to situations, situations should be addressed as different from each other. Every problem should be evaluated in its particular context or situation. |
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Elliot Aronson |
Described the pratfall effect in 1966. |
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Adam Grant |
Psychologist Author of the book 'Give and take' |
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ARC |
Act Reflect Consult |
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ABCs of communication |
Action Belief Communicate Trust Dialogue |
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Ten meters of thinking |
Live engagement Knowledge in action The art of storytelling |
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Paul Hughes |
Is an internationally renowned speaker Created ten meters of thinking |
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Power of powerless communication |
Reveal your shortcomings Talk tentatively Give others the joy of talking |
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Hesitations |
Well, um, yeah |
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Hedges |
Kinda, maybe, probably |
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Disclaimers |
This may be a bad idea, but-- |
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Intensifiers |
Very, really, quite |
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Tag questions |
That's interesting, isn't it? |
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Modes of Understanding |
Synthesizing Predincting Inferring Drawing conclusions Interpreting Evaluating |
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Coercive |
Type of unethical comm: Intimidation and threatening others |
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Destructive |
Type of unethical comm: Backstabbing and inappropriate jokes |
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Deceptive |
Type of unethical comm: Euphemism and lying |
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Intrusive |
Type of unethical comm: Eavesdropping, tapping telephones, monitoring Internet use |
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Secretive |
Type of unethical comm: Hoarding information and coverups |
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Manipulative - Exploitive |
Type of unethical comm: Acts to which attempt to gain compliance or control through exploitation. |
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Ethical freedom of expression |
Must be balanced from society’s need to maintain order. Refrain from hate speech, derogatory, offensive language. |
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Mass communication |
Used to describe the various means by which individuals and entities may relay information through mass media. |
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Mass communication ethics |
Sensitivity to other cultures Laws Appropriateness Privacy Censorship Truth |
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Ethic Codes |
Moral guidelines that are used to help assist people in making decisions, to tell the difference between right and wrong. |
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3 levels of ethics code |
Code of ethics Code of conduct Code of practice |
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Corporate codes of ethics |
Honesty Confidentiality Credit Courtesy Free speech |
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Vivian Ta |
Person who focuses on latent semantic similarity. |
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Latent semantic similarity |
Automated statistical method that establishes the contextual meaning of any text by analyzing the relationship among words that are used. |
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David Ingram |
Small business owner Person who talked about the impact of Globalization on Communication Skills Development. |
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4 Impacts of Globalization |
Visual Interactions Cultural Aware in speech Cultural awareness in body language Time differences |
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Driving Factors of Globalization |
Public policy, technology |
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Effects of Globalization |
- Increased competition - Improved technology in transportation and telecommunications- Movement of people and capital- Transnational Corporations- Health- Cultural Erosion- Stability- UNemployment |
