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21 Cards in this Set
- Front
- Back
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Civil service
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a collective term for all nonmilitary employees of a govt. Paramilitary organizations such as police and firefighters are always included in civil service counts in US
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Civil service reform
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efforts to improve the status, integrity, and productivity of the civil service at all levels of govt by supplanting the spoils system with the merit system
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Collective bargining
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bargining on behalf of a group of employees as opposed to individual bargining in which each worker represents only himself or herself
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Merit system
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public sector concept of staffing that implies that no test of party membership is involved in the selection, promotion, or retention of govt employees and effort is made to select the eat qualified individuals available for appointment and advancement
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Patronage
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te power of electe officials to make partisan appointments to office or to confer contracts honors or other benefits on their political supporters.a major tool to control bureaucracy.
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Performance appraisal
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formal methods by which an organization documents the work preformance of it's employees.
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Position classification
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use of female job descriptions to organize all jobs in a civil service merit system into classes on the basis of duties and responsibilies for purposes of authority and pay scales
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Bureacracy
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the totality of government officers, all of govt employees
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Classical theory
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the original theory about organizations that closely resemble military structures
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Neoclassical theory
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theoretical perspectives that revise expand or are critical of classical organization theory
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Organization
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a group of people who jointly work to achieve at least one common goal
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Organizational theory
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a set of propositions that seeks to explain or predict how groups and individuals behave in differing organizational arrangements
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Paradigm
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an intellectual model for a situation or condition
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POSDCORB
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the mnemonic device invented by Luther gulick in 1973 to call attention to the various functional elements of the work of a chief executive.
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Scientific management
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a systematic approach to managing that seeks one best way of accomplishing any given task by discovering the fastest, most efficient production methods.
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bureaucratic impersonality
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dehumanizing consequences of formal organizational structures eliminating personal and emotional consideration life so that the individual bureaucrat functions only as a cog in an ever moving machine
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Hawthorne Experiments
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1920s-30s management studies undertaken at hawthorne works of the western electric company near chicago.
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needs hierarchy
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Maslows 5 stages. physiological, safety, love of affiliation, esteem needs, self actualization
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organization development
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an approach for increasing organizational effectiveness. as a process it has no value bias. associated with the idea that effectiveness is found by integrating the individuals desire for growth with organizational goals
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Theory X
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the assumption that the average human being doesn't like work, most people must be threatened to get them to put forth effort, and that people prefer to be directed and to avoid responsibility
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Theory Y
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the assumptions that work is as natural as play that workers can exercise self direction and self control and that imagination and creativity are widespread
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