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40 Cards in this Set
- Front
- Back
Contains 4 criteria to balance traditional finance measures with operational measures?
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Balanced Scorecard
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Information based on intuition and general rules of thumb?
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Tacit
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Use of huge databases to combine all of the company's data and allows users to access data?
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Data Warehousing
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A "Bulletin Board" used by employees in more than one company?
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Extranet
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Quality standard discussed in class?
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Six Sigma
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The first stage of the organizational life cycle where the business is small and non-buraucratic?
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Entrepreneurial
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Ratio of managers to total employees?
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Administrative Ratio
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Use of social characteristics to maintain control?
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Clan Control
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Type of control where rules, polocies, hierarchy of authority, written documentation are used?
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Bureaucratic
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Someone is in charge because they are higher in the hierarchy?
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Rational-legal
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Code of moral principles and values that govern behavior and actions of a group as to what is right and wrong?
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Ethics
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Do no harm?
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Moral idealism
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Ethical theory to do the best thing for the greatest number of people?
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Utilitarian
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The values a company claims to hold?
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Espoused Values
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Culture present if a company pursues an esternal focus and needs to be flexible?
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Adaotablility
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Set of values, guiding beliefs and understandings shared by organizational members and taught to new ones?
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Culture
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Information based on "Book smarts" and systematic knowlege?
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Explicit Knowlege
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Comparing two groups of employees?
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Personnel Ratio
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Third stage of the organizational life cycle where staff support is added and formalized procedures take over?
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Formalization
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Culture present if a company pursues an internal focus and needs stability?
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Bureaucratic
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Type of change which is a series of continual progressions and only changes part of an organization?
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Incremental change
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Type of change which breakes the frame of reference and changes the entire organization?
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Radical Change
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incluential people who work to get change implemented?
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Idea Champion
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Model which involves 3 steps: Unfreeze, Change, Refreeze?
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Lewin's Model
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Financial resources for people who want to develop new ideas?
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New venture fund
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Decision-Making by individual which focuses on logic and identifying all alternatives?
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Rational approach
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The first four steps of the rational approach are known as this?
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Problem identification
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Uses coalitions to make decisions?
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Carnegie Model
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Major decision are not made; rather, they are a result of a series of smaller decisions?
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Incremental decision-making
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Organizational decision-making model which deals with organizes anarchy?
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Garbage-can model
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The use of power to influence decision in order to achieve outcomes?
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Politics
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Authority based on greater skill or knowlege?
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Expert Power
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model with centralized power, extensive/systematice/accurate information, consistent goals, and orderly decision-making process?
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Rational
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events and activities both inside and outside of an organization that are essential for attaining organizational goal?
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Strategic Contingencies
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Model with decentralized (Shifting coalitions), disorderly decision process, and amiguous information?
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Political Model
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The ability of one person to influence others and bring about desired outcomes?
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Power
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the ability of a person to punish or recommend punishment?
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Coercive Power
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Committing additional resources to a project due to loyalty to the idea?
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Escalating commitment
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A change to processes, change to work methodss, or change to equipment?
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Technology Change
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Focus on processes to implement and originate (implement= mechanistic; originate=organic)?
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Ambidextrous approach
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