Organizational Behaviour

Front 1

Definition of OB

Back 1

OB investigates the impact of: Individuals, Groups, Structure
within organizations to improve efectiveness

Front 2

Intuition

Back 2

Gut feeling

Front 3

What is a systematic study

Back 3

- looking at relationship
- Attempting to attribute causes and effects

Front 4

EBM - Evidence-based Management

Back 4

Decision making on scientific evidence
- Pose a managerial question
- Search for best available evidence

Front 5

Disciplines

Back 5

Psychology - individual
- social psychology (study of interaction) (group)
- Sociology (group)
- Anthropology (organic system)
- study of societies and cultures

Front 6

Challenges and opportunities for OB

Back 6

Responding globalization (be up to date)
- Manage Diversity (cultures, Gender, Religions, be tolerant)
- Improve Quality and Productivity
- Imrpove Customer service
- Improve People skills
- Stimulating Innovation and Change
- Working in Networked organizations (Apple IT dep. in India)
- Helping workers balance work-life conflicts
- Creaiting positive Work enviroment
- Improve ethical behaviour

Front 7

OB model Levels of analysis

Back 7

1. Organitation Systems Level
2. Group Level
3. Individual level

Front 8

Dependent Variables

Back 8

Response that is affected by an indipendent variables

Front 9

Dependent Variable (examples)

Back 9

- Productivity
- Measure effectiveness and efficiency
- Absenteeism
- absence in work
- Turnover
- Deviant workplace Behaviour
- Violation of organizational norms
- OCB (Organizational Citizenship Behaviour)
- Not part of job, but good for organization (staying longer)
- Job satisfaction
- Feeling comfortable

Front 10

Indipendent Variables

Back 10

Major determinants of dependent variables
(cause changes)

Front 11

indipendet variables

Back 11

- Individual
- Age, gender, Character and personal beliefs, Values
- Group
- Work teams, Communication, Power & politics, conflicts, Group decision making
- Organizational level
- Structure and processes