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7 Cards in this Set
- Front
- Back
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MARS MODEL
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-4 drivers of individual behaviour and results
Motivation Ability Role perceptions Situational Factors |
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Motivation
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forces within a person that affect their direction, intensity, and persistence of voluntary behaviour
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Ability
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Natural aptitudes & Learned capabilities REQUIRED to successfully complete a task
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Role Perceptions
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How accurately people understand the job duties (roles) assigned to them or otherwise expected of them
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Three components of Role Perceptions
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1) Know specific duties or consequences for which they are accountable
2) Understand the priority of their various tasks and performance expectations 3) Understanding the preferred behaviors to accomplish the assigned tasks |
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Situational Factors
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Conditions beyond the employee’s immediate control that constrain or facilitate behavior and performance
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Situational factors Out & In Control
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Out of control: consumer preferences and economic conditions
In control: Time, people, budget and physical work facilities |
