Organizational Behavior Test 2 Set 4

Front 1

Human resource issues associated with hurricanes and other disasters include ______________.

Back 1

-Benefits costs are going to go up, with some of the costs being absorbed by the employee and some by the customer
-Organizations are going to address the stress that natural disasters bring in terms of work through counseling
-Employees are going to have a tough time psychologically

Front 2

Who is responsible for committing workplace attacks according to the research?

Back 2

The number 1 attacker in the workplace is the customer at 44%, 24% of attacks are by strangers, 20% are co workers, 7% are bosses and only 3% are former employees

Front 3

The number 1 attacker in the workplace is the customer at ---%, ----% of attacks are by strangers, ---% are co workers, ---% are bosses and only ---% are former employees

Back 3

44%, 24 %, 20%, 7%, 3%

Front 4

Recognize the trends in fatal occupational injuries for men. Understand the specifics.

Back 4

Highest to lowest:
-Highway incidents
-Struck by Object (equal to one below)
-Falls to lower level (equal to one above)
-Homicides
-Struck by vehicle
-Non-highway Incidents

Front 5

Recognize the trends in fatal occupational injuries for men. Understand the specifics. 2

Back 5

Highway incidents have increased, homicides have decreased, falls and being struck by an object are rather steady.

Front 6

rick factors associated with violence

Back 6

-Contact with the public
-Exchange of money
-Delivery of passengers, goods, or services
-Having a mobile workplace such as a taxicab or police cruiser
-Working with unstable or volatile persons in health care, social service, or criminal justice settings
-Working alone or in small numbers
-Working late at night or during early morning hours
-Working in high-crime areas
-Guarding valuable property or possessions
-Working in community-based settings
-Drunk/stoned people

Front 7

Top five most dangerous occupations include?

Back 7

1. Law Enforcement Officers
2. Prison or Jail Corrections Officers
3. Taxi Drivers
4. Private Security Guards
5. Bartenders

Front 8

According to OSHA, how can employees “protect themselves” when faced with workplace violence?

Back 8

-Learn how to recognize, avoid, or diffuse potentially violent situations by attending personal safety training programs.
-Alert supervisors to any concerns about safety or security and report all incidents immediately in writing.
-Avoid traveling alone into unfamiliar locations or situations whenever possible.
-Carry only minimal money and required identification into community settings.

Front 9

What may potentially happen to those forced to live within their means, due to the recession?

Back 9

n the coming months, mental health experts expect a rise in theft, depression, drug use, anxiety and even violence as consumers confront a harsh new reality and must live within diminished means.

Front 10

What are Moms expecting of their children?

Back 10

-81% are encouraging "price shop"
-53% are renting movies instead of going out
-49% have opened savings accounts for their kids
-23% are encouraging their kids to carpool, walk, use public transportation, or ride their bikes
-84% of moms are teaching their kids to save money
-71% admit they expect their kids to work to earn spending money.