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9 Cards in this Set
- Front
- Back
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Evidence-Based Management (4 Sources of info) |
1. The best available scientific evidence (e.g. research) 2. The best available organizational evidence (e.g. interviews and surveys completed by people in an org) 3. The best available experiential evidence (e.g. the intuition of the leader and their expert opinions) 4. Organizational values and stakeholders' concerns (e.g. stock prices, does the org have environmentally friendly practices?) |
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Evidence-Based Management (How to use it) |
1. Do not treat old ideas as if they were new 2. Be suspicious of "breakthrough" studies and ideas 3. Develop and celebrate collective brilliance 4. Emphasize drawbacks as well as virtues 5. Use success (and failure) stories to illustrate sound practices but not in place of a valid research method 6. Adopt a neutral stance toward ideologies and theories |
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The Scientific Method |
1. Problem statement
2. Review scientific evidence 3. Hypothesis 4. Observations (collect data) 5. Evaluate and draw conclusions (repeat) |
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Hawthorne Effect |
a type of reactivity in which individuals modify or improve an aspect of their behavior in response to their awareness of being observed |
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Interdisciplinary |
OB draws from applied psychology, cultural anthropology, communication, and sociology |
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Leadership v Management |
-Manager administers; leader innovates -Manager is a copy; leader is an original -Manager maintains; leader develops -Manager focuses on systems and structure; leader focuses on people -Manager relies on control; leader inspires trust -Manager has short-range view; leader has long-range view -Manager asks how and when; leader asks what and why -Manager focuses on now; leader looks to the future -Manager imitates; leader originates -Manager accepts status quo; leader challenges it -Manager good follower; leader is a leader -Manager does things right; leader does the right thing |
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Leader-member exchange (LMX) (in-groups/out-groups) |
In-group: goes above and beyond and takes on extra work
Out-group: Does work required |
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Charismatic Leaders |
Charisma:a special personality characteristic that gives a person superhuman orexceptional powers and is reserved for a few, is of divine origin, and resultsin the person being treated as a leader Charismatic leaders act in unique waysthat have specific charismatic effects on their followers |
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Transactional Leaders |
Motivate followers through rewards and corrective actions |
