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21 Cards in this Set

  • Front
  • Back
Situational theory

A contingency approach to leadership that links the leader's behavioral style with the task readiness of subordinates.

normative decision making

Informed of all options and outcomes

nominal group technique


A group decision-making method in which individual members meet face to face to pool their judgments in a systematic but independent fashion
Leader participation model


a leadership theory that provides a set of rules to determine the form and amount of participative decision making in different situations
social facilitation


activities by an interest group designed to affect policy, Includes enrolling new members and providing benefits for them. Listener, harmonizer, trust builder, supporter, tension reliever, Define a groups social atmosphere (giving praise, mediating, keeping the peace).
cross functional team


employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task
informal teams


group of individuals who get together outside of the formal organizational structure to accomplish a goal
Fielder's contingency model


A theory that states that in order to maximize work group performance leaders must be matched to the situation that best fits their leadership style.



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leader-member exchange







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Personal compatibility, subordinate competence, and/or extroverted personality between leader & follower
quality circles



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Voluntary groups of people drawn from various production teams who make suggestions about quality.
virtual teams
Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal while working online. Absence of paraverbal and nonverbal cues; limited social context; and ability to overcome time and space constraints--differ from face-to-face.
Path-goal




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A theory that concerns how leaders influence subordinates' perceptions of their work goals and the paths they follow toward attainment of those goals
polarization
A sharp division, as of a population or group, into opposing factions
conformity
Adjusting one's behavior or thinking to coincide with a group standard.
synergy
A combination in which the whole is more than the sum of its parts
Devil's advocacy
a decision making method in which an individual or a subgroup is assigned the role of critic
task force
A temporary team or committee formed to solve a specific short-term problem involving several departments
groupthink

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A kind of thinking in which maintaining group cohesiveness and solidarity is more important than considering the facts in a realistic manner.
Delphi technique
A lot like brainstorming only the people participating in the meeting don't necessarily know each other. In fact, the people participating in this technique don't all have to be located in the same place and can participate anonymously. Assemble your experts, both from inside and outside the company, and ask them via a questionnaire to identify potential risks. They in turn send their responses back to you (or the facilitator of this process). All the responses are organized by content and sent back to the members for further input, additions, or comments. The participants then send their comments back one more time, and a final list of risks is compiled by the facilitator. A great tool that allows consensus to be reached very quickly. It also helps prevent one person from unduly influencing the others in the group and thus prevents bias in the outcome because the participants are usually anonymous and don't necessarily know how others in the group responded.
punctuated equilibrium


Pattern of evolution in which long stable periods are interrupted by brief periods of more rapid change
groupshift


a change in decision risk between a group's decision and an individual decision that a member within the group would make; the shift can be toward either conservatism or greater risk