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5 Cards in this Set

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The voluntary and involuntary permanent withdrawal from an organization
Chapter 1
contingency variables
• Situational factors: variables that moderate the relationship between two or more other variables
Chapter 1
Dependent variable
• A response that is affected by an independent variable
• Productivity
o A performance measure that includes effectiveness and efficiency
• Effectiveness: Achievement of goals
• Efficiency: The Ratio of effective output to the input required to achieve it
Chapter 1
Organizational citizenship behavior
o Discretionary behavior that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization
Chapter 1
Independent variable
• The presumed cause of some change in the dependent variable
• Individual-level Variables
o Varying levels of variability in a persons response to challenges and behaviors, discussed later in the book
• Group-level Variables
o Total of the individual level variables
• Organization Systems Level Variables
o Addition of a formal structure to all lower level variables
Chapter 1