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10 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
Bowditch
Model of Professional Businessman
1
Taylor
robots (efficiency)
2
Fayol
5 functions of management
1. Plan
2. Organize
3. Command
4. Coordination
5. Control
principles of management
1. division of labor
2. authority and discipline
3. centralization
4. unity of command
5. unity of direction
3
Weber
Bureaucracy (efficiency & continuous improvement)
4
Follet
Observations on Management
1. Power
2. Conflict
3. Leadership
5
Barnard
2 types of motivation:
motivation to participate
motivation to perform
6
The Hawthorne Studies
light experiment; the attention made productivity increase
7
Douglas McGregor
Theory X
Theory Y
8
Theory X
1. average person doesnt like to work
2. they are irresponsible
3. they are unambitious
4. you need to be strict with them to make sure they do their work
5. they want job security
Douglas McGregor --> bad
Theory Y
1. average person doesn't dislike work (work is just as natural as play)
2. you don't need to watch them carefully if they are motivated because self-motivation leads to self-leadership
3. they are not irresponsible. they can be responsible.
4. managers are only partially using their worker's full potential
Douglas McGregor --> good