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50 Cards in this Set

  • Front
  • Back
data processing system
primarily concerned with processing numerical data and transactions of data
data processing system
serves the most elementary day-to-day activities of an organisation
data processing system
is often critical to the survival of an organisation
data processing system
us ysed mostly for predefined, structured tasks
data processing system
supports the operational level in an organisation
data processing system
can have strategic consequences
data processing system
usually has high volumes of input and output
data processing system
provides data which is summarised into information by systems used by higher levels of management
data processing system
needs to be fault tolerant
uses for data processing systems
sales and marketing, finance and accounting, human resources
management information systems
supports the tactical (middle management) level of an organisation
management information systems
often dedicated to a particular area of an organisation
management information systems
uses large quantities of input data ptp produce summarised outputs
management information systems
allows users to develop their own custom reports to meet specific criteria
management information systems
does not predic of deduce
management information systems
is good for producing reports for repetitive routine problems eg "what are the current stock and recorder levels
management information systems
produces outpuit which is used by executive information systems
types of MIS
fixed format, standard reports, hard copy (paper) and soft copy (on screen) reports
types of MIS
summary reports, exception reports, periodic reports, on-demand reports
decision support systems
interactive system
decision support systems
supports, primarily, the tactical level within an organisation
decision support systems
provides models, information and data manipulation
decision support systems
assists unique and non-recurring, generally unstructured decisions
decision support systems
supports analytical work
decision support systems
assists multiple decisions and what-if analysis of data
executive information systems
supports strategic level within an organisation
executive information systems
provides highly graphical, summarised output
executive information systems
can access internal and external sources of information
executive information systems
allows drill-downs in detail levels below
executive information systems
requires a high level of technical support
executive information systems
draws on summarised data from DPS, MIS and DSS.
components of an expert system
knowledge base - holds facts and rules that can be used to help a person who requires specific help. supports the domain
components of an expert system
inference engine - implements the reasoning mechanism and controls the process. creates the how and why justifications
components of an expert system
user interface - refquests information from the user and outpute intermediate and final results. in some expert sstems, input is acquird from additional sources.
operation of an expert system
user requests information via the user interface; normally in the form of a question
operation of an expert system
this is taken as input to the expert system and is passed to the inference engine for processing
operation of an expert system
the inference engine interrogates the knowledge base to identify the data required
operation of an expert system
the resulting information is passed to the inference engine for future processing
operation of an expert system
once the query is complete the reults are passed to the user interface for output
expert systems in business
tp preserve expertise that might be lost through retirement, resignation or death of the acknowledged expert
expert systems in business
to store information in an active form- to create an organisational knowledge base
expert systems in business
to create a mechanism that is not subject to human failings such as fatigue, worry and crisis
expert systems in business
to eliminate routine and unsatisfying jobs currently done by people
expert systems in business
to enhance the organisation's knowledge base by suggesting solutions to specific problems that are too massive and complex to be analysed by human beings in a short period of time
what is a network?
local area network: the computers are geographically close toghether (in the same building)
what is a network?
wide area network: the computers are further apart and are connected by telephone wires or radio waves
what is a network?
camput-area network: the computers are within a limited geographic area, such as a campus of military base
what is a network?
metropolitan-area network: a data network designed for a town or city
what is a network?
home-area network: a network contained whithin a users home that connects a personas digital devices such as computer
network topologies: bus
the bus topology is easy to implement and extend because all thatis required is a back-bone cable