Org B - Ch 13

Front 1

Definition of
- Organization
- Organizational Structure

Back 1

Organizations are = open social systems that consist of patterned activities

Organizational Structure – arrangement of jobs and relationships among jobs in organization; they are relatively fixed (380)

Front 2

Differentiation

Back 2

Degree of segmentation or division of labor into specialized jobs
Includes behavioral attributes resulting from creating narrow, department-oriented focus in minds of individs
*higher the differentiation, more amt of coordination req’d

Front 3

Integration (including 5 major methos of int.)

Back 3

coordinating activity used to achieve unity of effort among various subsystems w/in organization
5 Major methods of integration include:
-Direct supervision
-Standardization of work processes
-Standardization of outputs
-Stand. of skills
-Mutual adjustment

Front 4

*Ideal level of differentiation

Back 4

*Ideal level of differentiation depends on level of uncertainty in dept or org.
- More uncertainty -> more differentiation, integration and vice versa true (401-2)