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35 Cards in this Set

  • Front
  • Back
What are the three benefits to public speaking?
Personal Benefits
Social Benefits
Cultural Benefits
Overcoming Self-Doubt
Self-Reflection
Peer Observation
Improved Listening Skills
Cross-Applied Confidence-Building Skills
Citizen Engagement
Active-Learner
What kind of benefits are these?
Personal
Marketplace of Ideas
-Challenging and/or discussing ideas
What kind of benefit is this?
Social
Promotion of Democracy— Freedom of Speech
What kind of benefit is this?
Social
Aristotle had three forms of Public Address. What were they?
Forensic: legal
Deliberative: policy
Epideictic: celebrate
Aristotle had three forms of influence. What were they?
Logos, pathos, ethos
Effective structure to speaking is?
Intro
Body
Conclusion
Invention: Innovation
Arrangement: Placement
Style: Expression
Memory: Recall
Delivery: Presentation
What are these?
Rhetoric of Ideas
the belief in the inherent superiority of one's own ethnic group or culture is what and is what kind of benefit is it?
Ethnocentrism
Cultural
A too-simple and therefore distorted image of a group, such as “Football players are stupid” or “The English are cold and unfriendly people.”
What is this and what benefit is it?
Stereotype
Cultural
What does expanded conversation do?
Preserves natural directness and spontaneity of informal talk
Colorful
Tuned to the reactions of listeners
Speaking to and listening are what type of model of communication?
Mechanical
Reciprocity is what type of model of communication?
Identification
Ineffective __________ leads to ineffective ____________.
listening
performance
Two most important assets of are the ability to:
Speak: communicate clearly
Listen: effective vs. ineffective
In the Ladder of listening, there are 6 types. What are they?
Discriminative:
Sound vs. hearing
Comprehensive:
Finding and focusing meaning on the message
Empathic:
Withholding judgment, trying to “see” someone else’s POV
Appreciative:
Enjoying the “intrinsic beauty” of the message
Critical:
Analyze and evaluate the content of the message
Constructive:
Determining and assigning value from the message
Noise, message and presentation problems are what?
Situation Barriers
What is usually the biggest obstacle to effective listening?
YOU- the listener
Communication gap: people speak 125 wpm vs. people process 500 wpm
Chance associations
Personal concerns
Listening burnout
Among some solutions: eat, sleep and cognitive restructuring is what type of listening barrier?
Inattentiveness
The entertainment syndrome
Feigning attention: nodding and smiling
Just the facts!: selective listening are what kind of listening barriers?
Bad Habits
Trigger words
Positive vs. negative
What type of listening barrier is this?
Emotional Reactions to Words
Filtering: hear only what you want to hear
Assimilation: accept the views of others
Contrast effect: comparing what happened to what is “normal”

What type of listening barrier is this?
Attitudes:
Being aware you have a bias towards a speaker/topic is alright
(Pretty Please) Don’t judge a book by it’s cover:
Remember: accepting a message is not the same as agreeing with it
What type of listening barrier is this?
Keeping an open mind
What are the four R's in evaluating evidence?
Relevant
Representative
Recent
Reliable
Commitment: passion
Adaptation: audience/circumstances
Purpose: objective
Freshness: innovation
Ethics: consideration
What are these?
Overall considerations in evaluating a speech
what is extemporaneous?
done, spoken, performed, etc., without special advance preparation
1. Self Actualisation
2.Experience purpose, meaning and realizing all inner potentials
3.Esteem Need
4.Love and belonging need
5.Security Need
6.Physiological Need
What are these?
Maslow's Hierarchy of Needs
Feelings in relation to how people are inclined to act towards them
Tend to be concrete and specific
Most susceptible to change
Attitudes
Perceptions of reality/experiences/ourselves
Can be susceptible to change
Beliefs
Moral imperatives: behavior, reality, society
Most resistant to change as we get older—why is that
Values
Age
Gender
Ethnicity/Nationality
Education Level
Political/Occupational Associations
Religiosity
Special/Private/Public Interest Groups
Socioeconomics
Sexual Orientation
Timeframe
What are these>
Demographic Factors
Most common forms of discrimination
Ethnocentrism/Sexism/Racism
Contingent on the material in relation to your audience
National security before vs. after 9/11
Timing
Adjusting to distractions/obstacles
Weather, annoying audience members, technical difficulties, etc.
Sensitive topics at historic locations
Civil War, Shiloh
Place
Consideration/Etiquette
Dressing (in)appropriately (e.g. red carpet events)
Behaving (in)appropriately (e.g. Tom Cruise on Oprah)
Occasion