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20 Cards in this Set

  • Front
  • Back

Job design


Specifies the contents of the job.


Specialization


The breadth of the job design.


Job enlargement


A horizontal expansion of the job through increasing the scope of the work assigned. Employer adds other related tasks to the job, for final project


Job enrichment

Vertical expansion of the job through increased worker responsibility. Increase in responsibility for work planning and/or inspection


Job rotation


Workers shift to
 different jobs to increase understanding of the total process


Self-directed teams


Integrated teams empowered to control portions of their process.

Alternative workplace


- Brings work to the worker rather than the worker to the workplace.


Methods analysis


Process concerned with the detailed process for doing a particular job.


Work measurement


Determines how long it should take to do a job. Evaluates employees performance


Standard time


The length of time it should take a qualified worker using appropriate process and tools to complete a specific job, allowing time for personal fatigue and unavoidable delays.


Time study


A technique for developing a standard time based on actual observations of the operator.

** 7 step process

Performance rating factor


A subjective estimate of a worker’s pace relative to a normal work pace.


Normal time


The mean observed 
time multiplied by the performance rating factor by the frequency of occurrence.


Allowance factor


The amount of time
the analyst allows for personal time, fatigue, and unavoidable delays.


Elemental time data


- Establish standards based on previously completed time studies, stored in an organization’s database.


Predetermined time-data


Published database of elemental time data used for establishing standard times.


Work sampling


A technique for estimating the proportion of time a worker spends on a particular activity.


Time-based compensation systems


Pay based on the number of hours worked


Output-based(incentive) systems


Pay based on the number of units completed.


OSHA

Occupational Safety and Health Administration