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31 Cards in this Set
- Front
- Back
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Manufactuability
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The capability of an organization to produce an item at an acceptable profit.
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Serviceability
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The capability of an organization to provide a service at an acceptable cost or profit.
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Product liability
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The responsibility of a manufacturer for any injuries or damages caused by a faulty product.
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Uniform Commercial Code
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Products carry an implication of merchantability and fitness.
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Life cycle assessment (LCA)
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The assessment of the environmental impact of a product or services throughout its useful life.
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Value analysis
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Examination of the function of parts and materials in an effort to reduce cost and/or improve product performance.
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Remanufacturing
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Refurbishing used products by replacing worn-out or defective components.
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Design for disassembly (DFD)
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Design so that used products can be easily taken apart.
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Recycling
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Recovering materials for future use.
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Design for recycling (DFR)
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Design that facilitates the recovery of materials and components in used products for reuse.
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Mass customization
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A strategy of producing basically standardized goods, but incorporating some degree of customization.
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Delayed differentiation
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The process of producing, but not quite completing, a product or service until customer preferences are known.
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Modular design
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A form of standardization in which component parts are grouped into modules that are easily replaced or interchanged.
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Reliability
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The ability of a product, part, or system to perform its intended function under a prescribed set of conditions.
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Failure
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Situation in which a product, part, or system does not perform as intended.
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Failure
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Situation in which a product, part, or system does not peform as intended.
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Normal operating conditions
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The set of conditions under which an item's reliability is specified.
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Robust design
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Design that results in products or services that can function over a broad range of conditions.
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Reverse engineering
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Dismantling and inspecting a competitor's product to discover product improvements.
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Research and development (R&D)
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Organized efforts to increase scientific knowledge or product innovation.
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Concurrent engineering
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Brining engineering design adn manufacturing personnel together early in the design phase.
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Computer-added design (CAD)
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Product design using computer graphics.
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Design for manufacturing (DFM)
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The designing of products that are compatible with an organization's capabilities.
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Design for assembly (DFA)
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Design that focuses on reducing the number of parts in a product and on assembly methods and sequence.
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Manufacturability
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The ease of fabrication and/or assembly.
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Quality function deployment (QFD)
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An approach that integrates the "voice of the customer" into both product and service development.
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Service
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Something that is done to or for a customer.
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Service delivery system
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The facilities, processes, and skills needed to provide a service.
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Product bundle
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The combination of goods and services provided to a customer.
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Service package
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The physical resources needed to perform the service, the accompanying goods, and the explicit and implicit services included.
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Service blueprint
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A method used in service design to describe and analyze a proposed service.
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