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6 Cards in this Set
- Front
- Back
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Queuing theory
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Mathematical approach to the analysis of waiting lines.
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Infinite-source situation
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Customer arrivals are unrestricted.
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Finite-source situation
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The number of potential customers is limited.
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Channel
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A server in a service system.
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Queue discipline
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The order in which customers are processed.
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Multiple-priority model
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Customers are processed according to some measure of importance.
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