Operations Managment Heizer

Front 1

The objective of supply chain

Back 1

Coordinate efforts within the supply chain To maximize supply chains competitive advantage And to benefit the consumer

Front 2

Supply chain strategic Importance

Back 2

Coordinate supply chain activities From the raw material to a satisfied customer; large portion of sale dollars spent on Purchases; Supplier relationships integrated and long-term

Front 3

Make or buy decisions

Back 3

Choosing between making a product or service externally or internally

Front 4

Outsourcing

Back 4

Transform only internal activity to Outside vendors, Efficiency and Specialization,Focus on core competencies

Front 5

Six sourcing strategy

Back 5

Many suppliers, a few suppliers,Vertical integration, joint ventures,Keirsu networks, Virtual companies

Front 6

Many suppliers

Back 6

Commonly use for commodity products,Purchase is typically based on price,Suppliers compete,Suppliers responsible much of OM issues

Front 7

Few suppliers

Back 7

Buyer has long-term relationship with seller. Create value with economies of scale. supplier more willing to Contribute to process, design, Offer expertise. Cost to switch suppliers is big. Trade secrets and other alliances

Front 8

Vertical integration

Back 8

Developing the ability to produce goods or services that were previously purchased. Can be up or down supply-chain. Can you improve cost but also add to capital costs. Risky industries the rapid technology change

Front 9

Joint venture

Back 9

Formal collaboration.Cooperation without diluting brand or losing competitive vantage

Front 10

Keiretsu networks

Back 10

Middle ground between few suppliers and vertical integration. Supplier becomes part of company. Long-term relationship. May extend to several levels of Supply chain

Front 11

Virtual companies

Back 11

Rely on variety of supplier relationship. Fluid boundaries That can allow for change in demand. May be short or long time

Front 12

Supply chain risk

Back 12

More or less a supply-chain means more risk. Fewer suppliers increased dependency. Made worse by global and logistic complexity

Front 13

Bullwhip effect

Back 13

Orders are related to supply-chain increasing at each step

Front 14

Accurate pull data

Back 14

Sharing information

Front 15

Lot size reduction

Back 15

Shipping, Discount , Reduce ordering costs

Front 16

Single stage replenishment

Back 16

Single supply chain member responsible for ordering

Front 17

Collaborative planning forecasting and replenishing

Back 17

Through the supply chain

Front 18

Blanket orders

Back 18

Against which actual orders are released

Front 19

Postponement

Back 19

Withhold modification as long as possible

Front 20

Electronic order and funds transfers

Back 20

Speed transactions and reduce paperwork

Front 21

Drop shipping and special packaging

Back 21

Bypass the seller and Reduce cost

Front 22

Supplier evaluation

Back 22

Finding potential suppliers,Determining likelihood of them becoming supplier

Front 23

Supplier certification steps

Back 23

Qualification, education, certification

Front 24

E procurement

Back 24

Speeds purchasing, reduce costs, integrates supply chain. Online catalogs and online auctions

Front 25

What do you never outsource?

Back 25

Core competency

Front 26

Logistics management

Back 26

Objective is to obtain efficient operations through integration of all Materials acquisition, movement, and storage activities, Frequent candidate for outsourcing, Allows for competitive Advantage through reduce cost and improved customer service

Front 27

Shipping systems

Back 27

Trucking, Railroads, airfreight, waterways, pipelines, multimodal

Front 28

Trucking

Back 28

Moves vast majority of manufactured goods, Advantage Flexibility

Front 29

Railroads

Back 29

Can carry large Loads.Little flexibility through containers

Front 30

Airfreight

Back 30

Fast and flexible but expensive

Front 31

Waterways

Back 31

Bulky or low cargo value. Use when shipping cost is more important than speed

Front 32

Pipeline

Back 32

Used for transporting oil, gas and other chemical products

Front 33

Multimodal

Back 33

Combine shipping methods, common in international shipments, and by standardized containers

Front 34

Characteristics of cost and speed Of shipments

Back 34

Fast shipping is more expensive than slow.Faster methods Involve smaller shipments slower methods involve large shipments

Front 35

Warehousing

Back 35

Expensive but used to store goods

Front 36

Third-party logistics

Back 36

Outsourcing logistics reduce cost inventory improves delivery reliability, Cordoning supplier inventory with delivery services. May offer warehousing, assembly, testing, shipping, customs

Front 37

Distribution management

Back 37

Outbound flow products(rapid response, product choice, service). Increasing number facilities makes things faster and more satisfying to the customer. Facilities, packaging, logistics. Selection of development dealers or retailers. Downstream management is as important as upstream

Front 38

Review slide 52

Back 38

Review slides 52

Front 39

ISM ethical standards

Back 39

Perceived impropriety, conflict of interest, issues of Influence,responsibility to your employer, suppliers and customer relationships, sustainability and social responsibility, confidential proprietary information, Reciprocity ,Applicable laws regulations and trade agreements, Personal competence

Front 40

Return or reverse logistics

Back 40

Sending return products back up supply chain

Front 41

Close loop supply chain

Back 41

Proactive design of supply chain that tries to optimize all forward and reverse flows

Front 42

Review SCOR model

Back 42

review