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14 Cards in this Set

  • Front
  • Back
Risks of Globalization
Cultural differences, logistics, safety and security, quality problems, loss of capability, political risk
Barriers to entry
Economies of scale, capital investment, access to supply and distribution channels, learning curve
Benefits of E-Business
easier comparisons, direct contact with customers, faster, worldwide customers and suppliers, middlmen eliminated
Impact of E-Business on OpMan
Customer expectations rise, inventory cost goes down, transactions get cheaper, demand increases, outsourcing increases,
Four Step Strategy of Formulation
Define a primary task, assess core competencies, determine order winners and order qualifiers, positioning the firm.
Competitive priorities for organizations
Cost, Quality, Flexibility, Speed
Four ways flexibility is achieved
modular products, standardized prosesses, parts, IT use
Flexibility + Speed =
Responsiveness
Operations Role in corporate strategy
provide support for a differentiated strategy, serve as a distinctive competence, perform the same activities better,
Product and Services strategic decisions
Make to order, make to stock, assemble to order
Make to order
products and services are made to customer specs
make to stock
products are made in anticipateion of demand
assemble to order
products make and things added according to customer specs
capacity and facilities strategic decisions
when, how much, and in what form to alter capacity