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14 Cards in this Set
- Front
- Back
Risks of Globalization
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Cultural differences, logistics, safety and security, quality problems, loss of capability, political risk
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Barriers to entry
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Economies of scale, capital investment, access to supply and distribution channels, learning curve
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Benefits of E-Business
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easier comparisons, direct contact with customers, faster, worldwide customers and suppliers, middlmen eliminated
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Impact of E-Business on OpMan
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Customer expectations rise, inventory cost goes down, transactions get cheaper, demand increases, outsourcing increases,
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Four Step Strategy of Formulation
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Define a primary task, assess core competencies, determine order winners and order qualifiers, positioning the firm.
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Competitive priorities for organizations
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Cost, Quality, Flexibility, Speed
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Four ways flexibility is achieved
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modular products, standardized prosesses, parts, IT use
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Flexibility + Speed =
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Responsiveness
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Operations Role in corporate strategy
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provide support for a differentiated strategy, serve as a distinctive competence, perform the same activities better,
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Product and Services strategic decisions
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Make to order, make to stock, assemble to order
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Make to order
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products and services are made to customer specs
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make to stock
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products are made in anticipateion of demand
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assemble to order
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products make and things added according to customer specs
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capacity and facilities strategic decisions
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when, how much, and in what form to alter capacity
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