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32 Cards in this Set
- Front
- Back
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Lean System values and beliefs
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manage with data- problmes are identified, solved and evaluated with data
goals are met |
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7 basic types of waste
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overproduction, waiting, transportation, inventory, motion
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TAKT time
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rythm a scheduling approach aimed at synchronizing the output rate with the rate of customer demand
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Kanban pull schedule
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A scheduling system that builds output response to actual customer demand
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Level, mixed model schheduling
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Schedule work so that flows is smooth and predictable. Batches of product are produced evenly through the day.
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Set up reduction
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Processes used to reduce set up and change overtime.
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Jidoka
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A focus on developmental technology that may automatically detect flag problems
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Line Stop system
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Operators stops line to fix problem, rather than allow it to continue
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Andons
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Trouble lights, visual indicators to help employees determine problems in process
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Demand planning
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The combined process of forecasting and managing customer demands to create a planned pattern of demand
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two ways managers can influence pattern or consistency of demand
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Product or service pricing strategy
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Consequences of poor planning (3)
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Dollars lost in holding inventory
lost capacity spent making products no one wants lost wages paying workers who aren't needed |
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Demand forecasting includes
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environmental factors
Historical demand factors expert judgment by planners |
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Demand management includes
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Pricing
Promotion order scheduling |
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Demand forecasting
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forecasting as a process not a model
simple enough to be understood Sophisticated enough to achieve acceptable levels of accuract |
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Stable pattern
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consistent horizontal streams of demand
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seasonal and cycles
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Regular demand patterns repeating highs an dlows
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Trends
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The general up or down sloping of demand
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Goal in designing a forecast process
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Useable, timely, Accurate
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OSHA
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Occupational safety health administration
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Customer management
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The design and execution of the processes that provide customers with the products and services they desire
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Relationship management (3)
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customer service, customer satisfaction, customer success
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Product availability
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The capacity to have inventory present when and where it is desired by a customer
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TACT
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Push it out as customer comes in
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5S
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A systematic program for effective housekeeping in operational processes.
sort straighten scrub simplification |
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Quality at the source
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The practice of eliminating defects at their root cause origination points.
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Lean design
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The application of lean principles and tools to the task of designing products
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Customer Management
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The design and execution of the processes that provide customers with products and service they desire
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Customer service
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Suppliers ability to provide product availability, lead-time performance, and service reliability
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stockout
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refers to a situation when a firm has depleted inventory of an item that is supposed to be in stock
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Lead Time
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The amount of time that passes between the beginning and ending of a set of activities
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customer satisfsaction
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meeting in or exceeding customer expectations
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