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20 Cards in this Set
- Front
- Back
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What is the purpose of a helping relationship?
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For the benefit of the client not the nurse, based on mutual trust
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Creating a therapeutics environment depends on what?
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The ability to communicate and provide comfort and help clients meet their needs
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What are the phases of a helping relationship?
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-Pre interaction phase (learn about the client before you meet them and look at their charts)
-orientation phase ( meet the client and make small talk) -termination phase ( start pulling away because your relationship ends when they don't need your service anymore) |
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What does the acronym SOLER stand for?
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S-squarely face the person
O-open your posture L-lean towards the sender E-eye contact R-relax while attending |
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What are some barriers to active listening?
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preoccupation, distraction, physical discomfort, to much pain
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What does empathy mean?
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The ability to understand the ideas and feelings of someone else
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What is communication
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Aggressive, assertive, nonassertive, the vehicle in establishing a therapeutic relationship
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What does aggressive mean?
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Banging loud and forceful
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What does assertive mean?
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B clear about what you want
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What does nonassertive mean?
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Lack of interested disregard own needs and rights
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What is the proper body position with communicating?
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Cement is faced squarely with shoulders parallel to the client
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Hw far should you stand from someone when you are talking to them?
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1.5 to 2 feet away
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What is the philosophy of holistic nursing?
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A person is body and mind plus spirit. When these are achieved maximum well being exists
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Want does incongruence mean?
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Acting one way and saying something else.
(looking mad- talking happy) |
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What does non genuine mean?
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Verbal expressions do not correspond with facial expressions,posture tone of voice and body language
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What are closed questions?
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Question that are answered with a simple yea or no
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What is a open ended question?
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Can leave listener with having to explain their answer
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What does clarifying mean?
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Needing to expand and restate the questions as a answer
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What does focussing mean?
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Keep the subject and don't trail off to something else
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What does therapeutic touch for.,
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To calm someone
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