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103 Cards in this Set

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A phone call to a flight attendant on the aircraft via telephone, initiated by a pilot or another flight attendant.
Crew call
Turbulance with out clouds often found along the edge of the jet stream.
Clear Air Turbulance (CAT)
The main body of the aircraft (excluding the wings, tail, assembly, and engines)
fuselage
The total weight of the aircraft, including fuel, passengers, cargo, and equipment
Gross Weight
A holding area where passengers wait, prior to boarding the aircraft
Gate
Aircraft Kitchen Area
Galley
The main body of the aircraft (excluding the wings, tail, assembly, and engines)
Fuselage
Flying within the "lower 48 states" is considered domestic flying This excludes Alaska & Hawaii
Domesic
The time at which a flight is expected to depart a particular station
(ETD) Estimated Time of Departure
The time which a flight is expected to arrive at a particular station
(ETA) Estimated Time of Arrival
Tme computed from when you report to work until the time you are released from work. You are paid for this time and are responsible to the company.
Duty Time
A positioning flight that carries no passengers
Ferry Flight
FAR
Federal Aviation Regulations
The government agency, which deals with airline & aircraft safety and emergency procedures.
(FAA) Federal Aviain Administration
The procedure by which passengers are deplaned in the quickest & most orderly manner for emergency purposes
Evacuation
The time it takes to go from one place to anoher by air
Flight time
The pilot who is thrid in command. He i responsible for the mechanical and electrical air worthiness of the aircraft
Flight Engineer (F/E)
Any location in front or toward the front of the aircraft
Forward (FWD)
forward compartment in the aircraft, also known as the cock pit
Flight Deck
Units located at Flight attendant jump seats containing various swithches, pilot call button, Fligh attendant call button, reset button, & microphone/telephone instruments
Flight attendant conrol panels
An airline emplyee whose work includes providing safety and service to passengers on board the aircraft
Flight attendant
Hinged or pivotal portion of the wing used for additional lift, take-off, and landing. They are retractable into the wing when the aircraft is in flight.
Flaps
The pilot who is second in command on a flight. His duties are to assist or relieve the captain
First Officer (F/O)
The process of detaching or repositining the slide to it's orginal normal non-emergency state. (Done onc the aircraft is parked @ the gate)
DisArm
Landing of an aircraft on water
Ditching (think of a ditch)
The process in which an emergency slide is extended out of its container and ositioned to be inflated
Deploy
Samples of passenger emergency equipment (Life vest, oxygen masks) used for safety demonstration purposes
Demo Equipment
The procedure in which passengers leave the air craft
Deplane
The aircraft's inability to maintain a designated cabin altitude
Decompression
Positioning a crew member eithe by commerial or "ferry" flight
Dead heading
Office personnel who are responsible for assigning & keeping track of all flight crews and which flighs they will man
Crew scheduling
A phone cal to a flight atendant on the aircraft via telephone, initiated by a pilot or anoher flight attendant
Crew call
A large "hallway" in an airport which leads to the area where aircrafts are parked. Tenicle-like walk ways lead out in all directions from the main terminal
Concourse
The three letter city designator
City Code
An aisle running the length of the aircraft between the rows of seats
Center aisle
Positioning a crew on a commercial flight, i.e. United, TWA, North West, etc.
Commerialing
Area of an aicraft from which the flight crew flies the aircraft. -Restricted to authorized crew members or FAA personnel during flight.
Cock pit
Turbulence without clouds often found along the edge of the jet stream
Clear Air Turbulence (CAT)
A telephone call made to or by a flight attendant regarding check-in of their flight
Check-in call
A revenue flight, which may or maynot be operated on a regular, published schedule. These flights may be operated on or off our regular routes & contracted for carriage of a large group of passenger or freight o meet party's special needs
Charter Flight
The person in command of the aircraft, crew members, and passengers on board. -Responsil for safety & well being
Captain
The interior of an aircraft here the passengers are seated
Cabin
A mechanically simulated altitude maintained in the cabin of the aircraft during flight
Cabin Altitude
The process in which passenges enter the aircraft
Boarding
Shuddering of the aircraft in flight caused by aerodynamic disturbances
Buffeting
That period of time when an aircraft first moves from the ramp blocks for the pupose of flight and ending when the aircraft comes too a stop at the ramp at the next point of landing
Block-to-Block
-time-
A totally enclosed storage area normally found behind the last row of seats in a cabin
Bustle
An interior aircraft wall running across the aircraft to separate one area from another
Bulk head
The process by which Flight attendants select the flight schedule or vacaion time & also position worked on aircraft, which is done in seniority order
Bidding
The cargo & baggage area beneath the passenger cabins
Belly
The process of positioning or attaching a slide to be ready fo emergency use
Arm
The person responsible for monitoring all security aspects before flight dparture from a station
Ground Security Coordinaor (GSC)
The time required for the aircraft to cover specified distnces across the earth's surface usually expressed in nautical or statue miles per hour)
Ground Speed
The period of time an aircraft and/or its crew spend on the ground between flights
Ground time
A building where aircraft are sheltered and where mechanics work
Hangar
The number of ticketed passengers on board an aircraft, determined by visual count. -Given to gate agents at all stations prior to departure
Head count
Winds opposing the process of the aircraft through air
Head winds
A flight that is waiting o land, to take off, or for gate to be available in order to park
Holding
Nearest the center of the aircraft
Inboard
The aircraft, crew, freight, anyone or anything arriving at an airport r coming in from a flight
Inbound
An office set up to handle flight attendant business
In-Flight operaions
The form used to list food nd equipment boarded in each galley. This form is also used as a deailed report of your flight. The Lead Flight Attendant is responsble for completing the repor and turning it in
In-flight service report
A stop at a city or cities between the originating and terminating points of flight
Intermediate Stops or Stop
The rules governing the vavigation of an aircraft when the pilot is unable to observe locain and surroundings. When operating IFR the aircraft is flying on "insturments" meanint that the direction of the flight, altitude and attitude of the aircraft is maintained by observing he flight insturments in the cockpit instead of visual observation f he ground, horizon, sky, etc. All jet flights are operated IFR regardless of weather conditions
Instrument Flight Rules (IFR)
Electronic equipment instaled in the aircraft and on the ground allows the aircraft to descend through overcast of landing. Instruments in the cockpit allow the pilot to align the aircraft with the runway descending to the lowest safe altitude, the landing is not completed. The aircraft would then poeed o an alternate airport or hold for weather improvement
Instrument Landing Systems (ILS)
A phone on he aircraft is sed for communicatin between crewmembers
Interphone
All flights operated to, from our outside of the United States
Internainal Flights
A Flight attendants first flight after clasroom training. FAA requirement (at least 5 hours in length) that tests onboard competency
Initial Operating Experience (I.O.E._)
Enclosed tunel-like passageway between the aircraft and the terminal gate area, which power driven and controlled by an agent
Jetway
Seat located iin the cabin of the aircraft and used only by flight attendants for take off and landing
Jumpseat
Lavatories
Lav
A period of rest time spent at a station other than the bse station, followng the terminatin f flight fo the purpose f rest
Layover
The flight attendant responsible to coordinate, ead and direct he activities of the other Flight attendants
Lead Flight attendant
The forward edge f the wings
Leading Edge (of wing)
The In-flight segment between stops
"Leg" of a flight
Container stocked with liquor for passenger service
Liquor kit
A log where you write down, keep a record, i.e. flight logbook-record your flight imes fr pay purposes
Logbook
Speed in relation to the speed of sound. Mach 1 is 760 miles per hour at sea level
Mach Speed
The smallest number of crew members required on each aicraft by the FAA
Minimum Crew
Passengers who have not paid for their tickets (usually arline personnel). Any person traveling n a pass is subject to space availaility. Flight atendants should be able to locate non-revs on board in case of lack of space and meal shortage
Nn-revenue passenge (NRSA or non-revs)
The office which serves as a combinatin f crew scheduling, cabin service, flight information, includng eather data, inc.
Operations
The station here an aircraft begins and is assigned a new flight number. A crew originates at the station where they started their assighnment for the day.
Originating
Means away from the fuselage toward the wing tip
Outboard
Anyone or anything, i.e. aircraft, crew baggage, levng station or going out on a flight
Outbound
An enclsed area directly over a passenger's seat that can be used for carry-on storage
Overhead Bin
Informatin given to passengers on board the aircraft
P.A. Public Address Annoncements)
Panel in armrest or above seat, containing f/a call button, control for lights, and control for audio
Passenger Service Unit (PSU)
A meal expense. Paid from the time you leave your ade until you retun to your base, plus 30 minutes
Per Diem
The act of checking serviceablility and location of emergency equipment on the aircraft prior to flight boarding and departure
Pre-Flight
A situation expected to happen, i.e. an anticipated emergency landing is one in which an emergency is expeted to occurupon anding and is known prior to that
Planned
The act of boarding pasengers hat need to be boarded efore other passengers, i.e. disabled passengers, families with children
Pre-boarding
Time before the aircraft leavs the ate
Pre-departure
12 month period of evaluation by the company imediately after employment
Probation
Backward movement of an aircraft when it is leaving the gate
Pushback
The area in front of the terminal where the aircraft is parked
Ramp
A man/woman working the ground operations
Ramp Agent
The status of a flight attendant who does not have an assigned schedule. A fight attendant on reserve may be used to ork a trip when someone is sick, on vacation or late for his assigned flight
Reserve
Tickets that are paid for or people who pa for airlie tickets
Revenue (ickets or Passengers)
Cards located in each passenger seat explaining the location and operation of emergency equipment on the aircraft
Safety Information Card
A charter flown on a regular basis, i.e. daily, weekly, bi-weekly
Scheduled Charter
Snack tray which holds cream and sgar used when serving coffee or tea
Seconds Tray
Stop or stops made during flight
Segment
The system used involving al Omni Flight attendants to determine their priority within the ranks of the flight attendants
Seniority System