Omis

Front 1

Information Granularity

Back 1

The extent of information (i.e. coarse and abstract or fine and detailed)

Front 2

Transactional Information

Back 2

all data the information contained within a business process or unit of work that helps support business operations

Front 3

Analytical Data

Back 3

All data and information contained and pertaining to the organization and organizational information which helps support managerial analysis tasks

Front 4

Real time information

Back 4

Current and immediate/up-to-date/on the spot information

Front 5

Real-time systems

Back 5

provides immediate and up-to-date information based on/in response to requests

Front 6

Information inconsistency

Back 6

When a piece of data has inconsistent or conflicting values

Front 7

Information Integrity Issues

Back 7

When a system has or is giving out incorrect, inconsistent or duplicate data

Front 8

Database

Back 8

Contains information about 4things

Events, Objects, People, and Places (EOPP)

Front 9

Database Management Systems

Back 9

Creates, Reads, Updates, and Deletes data in the database while controlling access and security

Front 10

Database Management Systems Primary Tools

Back 10

1.) QBE - Query By Example - Helps users graphically design the answer to a question against the database - Used mostly by managers

2.) SQL - Standard Query Language - Users will need to code answers to questions against the database - Mostly done by OMIS professionals

Front 11

Data Element/Data Field

Back 11

The most simple and basic piece of data

(i.e. employee name, email, quantity ordered)

Front 12

Data Models

Back 12

Logical data structures that detail relationships among data elements using graphics and pictures

Front 13

Metadata

Back 13

Details about the data

(ex. picture, metadata = size, resolution, date created)

Front 14

Data Dictionary

Back 14

Compiles all metadata about the data elements within a given data model

Front 15

Relational Database model

Back 15

Stores information in the form of logically related two-dimensional tables

Front 16

Entity

Back 16

Stores information about a person, place, thing, transaction or event

In a relational database it is similar to a title and will have columns and rows below it

Front 17

Attributes

Back 17

Are the elements associated with the Entity

Front 18

Record*

Back 18

Is a collection of related data elements

Front 19

Primary Key

Back 19

Is a field that uniquely identifies a given record or table

(ex. recording ID)

Front 20

Foreign Key

Back 20

Is one tables Primary key but appears in another table as an attribute

Acts to provide a logical relationship between two tables

Front 21

Physical view of information

Back 21

Deals with the physical storage of information in a storage device

Front 22

Logical View of informations

Back 22

Focuses on how individual users logically access information to meet their own particular business needs

Front 23

Information Redundancy

Back 23

is the duplication of data or storage of data in multiple places

Front 24

Information Integrity

Back 24

A measure of the quality of information

Front 25

Integrity Constraints

Back 25

Rules that help ensure the quality of information

Front 26

Relational Integrity Constraints

Back 26

Rules that enforce basic information based constraints (ex. these constraints wouldn't allow someone to order 0 lbs of raw materials)

Front 27

Business Critical Integrity Constraints

Back 27

Rules that enforce vital business rules that are vital to the success of an organization

Require more insight and knowledge than Relational Integrity Constraints

Front 28

Content Creator

Back 28

The person responsible for creating the original website content

Front 29

Content Editor

Back 29

The person responsible for updating and maintaining website content

Front 30

Static Information

Back 30

includes data incapable of change in the event of user action

Front 31

Dynamic information

Back 31

Includes data that changes based on user requests/actions

(ex. movie ticket availability, airline prices)

Front 32

Data driven website

Back 32

Using a database for an interactive website kept constantly updated and relevant to the needs of its customers

Front 33

Advantages to a Database driven website

Back 33

It's easily managed

It's easy to store large amounts of data

It's easy to eliminate human errors

Front 34

Integration (River)

Back 34

Allows separate systems to communicate directly with each other

Front 35

Types of Integration

Back 35

1.) Forward/Downstream (ex. Sales to Billing)

2.) Backward/upstream (ex. billing to sales)

Front 36

Without Integration

Back 36

have to deal with redundancy

and entering the same information into multiple systems

Front 37

Data Warehouse

Back 37

A logical collection of information gathered from many different databases

supports business analysis and decision making without disrupting day-to-day operations

Usually multidimensional

Front 38

Extraction, Transformation, and Loading (ETL)

Back 38

A process that:

1.) Extracts information from internal and external databases

2.) Transforms the informations using a common set of enterprise definitions

3.) Loads the information into a data warehouse

Front 39

Data Mart

Back 39

contains a subset of information held within a Data Warehouse

Front 40

Dimension

Back 40

a particular attribute of information

Front 41

Cube

Back 41

The common term for representing multidimensional information

Front 42

Block

Back 42

A subset of multidimensional information within a cube

Front 43

Data Mining

Back 43

The process of analyzing data to extract information not offered by the raw data alone

Front 44

Data Mining Tools

Back 44

A variety of techniques to find patterns and relationships in large volumes of information and infer rules from them to help predict future behavior and assist in decision making

Front 45

Information Cleansing/Scrubbing

Back 45

A process that weeds out and fixes or discards inconsistent, incorrect and incomplete information

Front 46

Informing

Back 46

Accessing large amounts of data from different management information systems

Front 47

Infographics

Back 47

Information displayed graphically so that it can be easily understood

Front 48

Data visualization

Back 48

describes technologies that allow users to see or visualize data to transform that information into a specific bush perspective

Front 49

Data visualization techniques

Back 49

moving beyond excel graphs and charts into sophisticated analysis techniques such as pie charts, controls, maps, times series graphs etc.

Front 50

Business Intelligence Dashboard

Back 50

Tracks corporate metrics such as CSF's and KPI's and include advanced capabilities such as interactive controls allowing users to manipulate data for analysis

Front 51

Problem with the business world?

Back 51

Data rich, information poor

Front 52

Fact

Back 52

Confirmation or validation of an object or event

Front 53

Information Age

Back 53

When infinite quantities of facts are widely available to anyone who can use a computer

Front 54

Data

Back 54

Raw facts that describe the characteristics of an event or object

Front 55

Information

Back 55

Data converted into a meaningful and useful contex

Front 56

Variable

Back 56

Data characteristics that stand for values that change and vary over time

Front 57

Knowledge

Back 57

Skills, experience and expertise coupled with information and intelligence that creates a persons intellectual resources

Front 58

Knowledge Workers

Back 58

Individuals valued for their ability to interpret and analyze information

Front 59

Productivity

Back 59

The rate at which goods and services are produced based on output given total inputs

Front 60

System Thinking

Back 60

A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part

Front 61

Feedback

Back 61

Information that returns to the original transmitter and modifies the transmitter's actions

Front 62

Management Informational Systems (MIS)

Back 62

Business function like accounting or sales that move information about the company across the company to facilitate decision making and problem solving

Front 63

Business Strategy

Back 63

A leadership plan that achieves a specific set of goals and objectives

Front 64

Competitive Advantage

Back 64

A feature of a product or service on which customers place a greater value than they do on similar offerings from competitors

Front 65

First Mover Advantage

Back 65

When a company can significantly increase its market-share by being the first to an industry

Front 66

Porter's Five Forces

Back 66

1.) Buyer Power

2.) Supplier Power

3.) Threat of New Entrants

4.) Threat of Substitute Products

5.) Rivalry Among Existing Competitors

Front 67

Buyer Power

Back 67

The ability of the customers to drive down prices

Front 68

Limit Buyer Power

Back 68

Switching Costs & Loyalty Programs

Front 69

Supplier Power

Back 69

The ability of your suppliers to drive up prices

Front 70

Suppler power abilities

Back 70

Charge higher prices

Limit quality on services and goods

increase shifting costs to industry participants

Front 71

Threat of substitute products and services

Back 71

occurs when there are many alternatives to a product of service

Front 72

Reduce Threat of substitute products

Back 72

-Offering additional value through wider production

-add-on services

Front 73

Rivalry Among existing competitors

Back 73

high when competition is fierce in a market

Front 74

Product differentation

Back 74

occurs when a company develops unique differences in its products and services with the intent to influence demand

Front 75

Threat of new entrants

Back 75

High when it is easy to enter a market/little to no barriers to entry

Front 76

Barrier to entry

Back 76

a feature of a product or service that customers have come to expect and entering competition must offer for survival

Front 77

Three Generic Strategies

Back 77

Cost Leadership

Differentiation

Focused Strategy (Niche)

Front 78

Value Chain Analysis

Back 78

Primary Value Activities

Secondary (support) Value Activities

Front 79

Primary Value Activities

Back 79

IOOMS

Inbound Logistics

Operations

Outbound Logistics

Marketing

Service

Front 80

Secondary Value Activities

Back 80

FHTP

Firm Infrastructure

Human Resources

Technology Development

Procurement

Front 81

BPR

Back 81

Business Process Reegineering

Front 82

Business Process Reegineering (BPR)

Back 82

the analysis and redesign of workflow within and between enterprises

Front 83

Business Process

Back 83

Standardized set of activities that accomplish a specific task

Front 84

Workflow

Back 84

includes tasks, activities, and responsibilities required to execute each step in a business process

Front 85

customer facing processes

Back 85

front office processes - result in a product or service received by consumer

Front 86

business facing processes

Back 86

back office processes - invisible to consumer (all the company stuff)

Front 87

SCM

Back 87

Supply Chain Management

Front 88

Supply Chain Management

Back 88

The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability

Front 89

Supply Chain Management Components

Back 89

1.) Plan

2.) Source

3.) Make

4.) Deliver

5.) Return

Front 90

Customer Relationship Management

Back 90

Involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organizations profitability

Front 91

Customer Relationship Management

Back 91

CRM

Front 92

Customer Relationship Management (3 Parts)

Back 92

1.) Reporting

2.) Analyzing

3.) Predicting

Front 93

Enterprise Resource Planning

Back 93

Integrates all departments and functions throughout an organization into a single IT system

Front 94

Project

Back 94

a temporary activity a company undertakes to create a unique product, service, or result

Front 95

Metrics

Back 95

measurements that evaluate results to determine whether a project is meeting its goals

Front 96

CSF

Back 96

Critical Success Factor

Front 97

Critical Success Factor

Back 97

Crucial steps companies perform to achieve their goals and objectives

Front 98

KPI

Back 98

Key Performance Indicator

Front 99

Key Performance Indicator

Back 99

Quantifiable metrics a company uses to evaluate progress toward CSF's

Front 100

Efficiency Metrics

Back 100

measures the performance of MIS itself (doing things right)

Front 101

Efficiency Metrics (Parts)

Back 101

Throughput, Transaction Speed, system availability, information accuracy, response time

Front 102

Effectiveness Metrics

Back 102

Doing the right things

Front 103

Effectiveness Metrics (parts)

Back 103

Usability, Customer Satisfaction, Conversion ties, Financial ratios

Front 104

IRR

Back 104

Internal return rate

Front 105

IRR

Back 105

the rate at which the net present value of an investment equals 0

Front 106

Payback method

Back 106

Number of years to recoup initial investment capital

Front 107

CIO

Back 107

Chief Information Officer

Front 108

Chief Information officer

Back 108

Oversees all uses of MIS/IT

Ensures MIS strategies align with business goals and objectives

Front 109

CKO

Back 109

Chief Knowledge Officer

Front 110

CKO Responsibilities

Back 110

Responsible for collecting, maintaining and distributing knowledge

Front 111

CSO

Back 111

Chief Security Officer

Front 112

CSO Responsibilties

Back 112

Responsible for ensuring the security of business systems and developing strategies and safegaurds against by hackers and viruses

Front 113

CTO

Back 113

Chief Technology Officer

Front 114

CTO Responsibilities

Back 114

Responsible for ensuring the speed,accuracy,availability, and reliability of MIS

Front 115

CPO

Back 115

Chief Privacy Officer

Front 116

CPO reponsibilities

Back 116

ensures the ethical and legal use of information from within the company