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26 Cards in this Set
- Front
- Back
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An organization's approach to transforming resources into goods and services
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Process Strategy
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A production facility organized around processes to facilitate low-volume, high-variety production
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Process Focus
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A product-oriented production process that uses modules
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Repetitive Process
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Parts or components of a product previously prepared, often in a continuous process
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Modules
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Product-oriented, high-volume, low-variety process
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Product Focus
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Rapid, low-cost production that caters to constantly changing unique customer desires
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Mass Customization
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Produce to customer order rather than to a forecast
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Build-to-Order (BTO)
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The delay of any modifications or customization to a product as long as possible in the production process
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Postponement
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A chart of costs at the possible volumes for more than one process
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Crossover Chart
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A drawing used to analyze movement of people or material
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Flowchart
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A flowchart with time added on the horizontal axis
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Time-Functioning Mapping (or Process Mapping)
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A process that helps managers understand how to add value in the flow of material and information through the entire production process
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Value-Stream Mapping
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Charts that use symbols to analyze the movement of people or material
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Process Charts
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A process analysis technique that lends itself to a focus on the customer and the provider's interaction with the customer
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Service Blueprinting
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The ability to respond with little penalty in time, cost or customer value
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Flexibility
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Machinery with its own computer and memory
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Computer Numerical Control (CNC)
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A system for transforming data into electronic form, for example, bar codes
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Automatic Identification System (AIS)
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A wireless system in which integrated circuits with antennas send radio waves
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Radio Frequency Identification (RFID)
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The use of information technology to control a physical process
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Process Control
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Systems that use video cameras and computer technology in inspection roles
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Vision Systems
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A flexible machine with the ability to hold, move or grab items. It functions through electronic impulses that activate motors and switches
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Robot
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Computer-controlled warehouses that provide for the automatic placement of parts into and from designated places within a warehouse
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Automatic Storage and Retrieval System (ASRS)
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Electronically guided and controlled carts used to move materials
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Automated Guided Vehicle (AGV)
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A system that uses an automated work cell controlled by electronic signals from a common centralized computer facility
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Flexible Manufacturing System (FMS)
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A manufacturing system in which CAD, FMS, inventory control, warehousing and shipping are integrated
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Computer-Integrated Manufacturing (CIM)
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The fundamental rethinking of business processes to bring about dramatic improvements in performance
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Process Redesign
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