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13 Cards in this Set
- Front
- Back
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E-Business
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The use of electronic technology to facilitate business transactions, involves the interaction of different business organization.
1) Website 2) Order Fulfillment |
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Order Fulfillment
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The process involved in responding to customer orders
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Engineer-to-Order (ETO)
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Products are designed and built according to customer specifications. Frequently used for large-scale construction, lengthy time
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Make-to-Order (MTO)
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A standard product design us used, but production of the final product is linked the final customers specifications; used by airplane manufacturers; takes less time than ETO
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Assemble-to-Order (ATO)
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Products are assembled to customer specifications from a stock of standard and modular components; fairly short fulfillment times; Dell uses it
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Make-to-Stock (MTS)
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Production is based on a forecast and products are sold to the customer from finished good stock; used in department stores and supermarkets
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Logistics
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The movement of goods, services, cash, and information in the supply chain
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Traffic Management
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Overseeing the shipment of incoming and outgoing goods
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3PL
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The outsourcing of logistics manangement
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Reverse Logistics
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The process of transporting returned items
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Gatekeeping
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Screening returned goods to prevent incorrect acceptance of goods
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Avoidance
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Finding ways to minimize the number of items that are returned
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Closed Loop Supply Chain
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A manufacturer controls both the forward and reverse shipment of product
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