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16 Cards in this Set

  • Front
  • Back
Motivation
the willingness of a person to exert effort to satisfy needs and wants.
Maslow's Hierarchy of Human Needs
physical, saftey, social, self-esteem, self-actualization.
Lower-order needs
needs in Maslow's theory which are satisfied externally.
Higher-order needs
needs in Maslow's theory which are satisfied internally.
Alderfer's ERG Model
existance, relatedness, and growth needs.
Herzberg's Motivation-Hygiene Theory
theory that contends there are two different sets of job factors. One set satisfies (motivators); one set prevents dissatisfaction (hygiene factors).
McGregor's Theory X and Theory Y
Theory X assumptions are pessimistic about workers' capabilities while Theory Y assumptions are more optimistic about workers' motivation.
McClelland's Needs Theory
need for achievement, power, and affiliation.
Achievement: drive to accomplish challenging goals.
Power: desire to control others, to influence others' behavior according to your wishes.
Affiliation: desire for close relationships with others.
Goal
what a person tries to attain, accomplish, or achieve.
Goal-setting theory
behavior is regulated by values, intentions, and goals.
Equity theory
people are motivated to extinguish inequities.
Positive reinforcement
providing a positive response when a person demonstrates the desired behavior.
negative reinforcement
rewarding by taking away uncomfortable consequences.
Punishment
the application of an undesirable consequence for an undesired behavior.
Extinction
the reduction in frequency of undesired behavior by removing the reward for such behavior.
Expectancy theory
motivation results from deliberate choices to engage in activities to achieve worthwhile outcomes.