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22 Cards in this Set
- Front
- Back
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3 qualifications required for office management
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-Team Player
-Planning strategically -increasing productivity |
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Team Player
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-contribute to getting work done
-credit to others -Increase productivity |
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Planning strategically
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Looking beyond current assignment & contribute to overall improvement of practice
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Increase productivity
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completely tasks more effectively; increase output of work
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4 Office Management Tasks
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1. Editorial Research Projects
2. Travel & Meeting Arrangements 3. Evaluating/Updating & distribute patient info 4.Create/Maintain office procedures manual |
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Steps taken to prepare for a meeting
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-room size -invitations
-food/bev -speaker -agenda |
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Topics covered in patient brochure
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-Dr .name -#s
-Specialties - Fees & payment -Descrip./services -Insurance - - |
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why is policies & procedure manual important ?
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what responsibilities & how to perform tasks.
makes office run smooth. |
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Agenda
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outline of meeting
-major topics -location -time |
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itinerary
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daily schedule while Dr.s away.
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4 things on itinerary ?
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1. Daily Schedule of events
2. Address & #s 3. Flight times & flight # 4. Hotel & car arrangements |
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editorial research
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Keep copies of medical journals; articles of interest; articles Dr. has written
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Example of Medical Journal
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JAMA
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Reprints
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Dr. published article; free copies given.
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2 guidelines for handling travel
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1. know Dr. preference
-airline -car rental -hotel -ppl attending 2.Travel agent; give Dr. preferences |
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if trip canceled , cancel 2 things
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1. hotel
2. car rental |
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Purpose of Dr. meetings
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exchange info & learn new developments
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Recoring Minutes (Offical record)
must contain 5 thingsp |
1. name holding meeting
2. date,time, & location 3. purpose of meeting 4.members attended 5. summary of discussions |
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patient education materials
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descriptions of test & summary of surgical procedures
-diet restrictions -tips |
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format of manual
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loose leaf binder w/ tab discussion
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outside service file
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names , addresses & #s of ppl Dr. refer patients to
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4 examples of outside service file
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1. labs 3. social services
2. specialists 4. dentists |
