Office Administration

Front 1

Give 4 functions of the office

Back 1

production,disseminating information,the distribution and exchange of goods and sevices, carrying out organizational control

Front 2

Give the 2 layouts of an office

Back 2

enclosed/traditional/cellular office or and open-plan office

Front 3

Give 2 advantages of an open plan office

Back 3

can be easily supervised and there is access to natural light

Front 4

Give 2 disadvantages of an open-plan office

Back 4

persons are easily distracted and there is no privacy

Front 5

Give 2 advantages of an enclosed office

Back 5

person has privacy and can concentrate of their work

Front 6

what is office ergonomics?

Back 6

the science of fitting jobs to people, or adapting working space and conditions to suit the worker

Front 7

Give three ways in which ergonomics can affect the office

Back 7

seating, desk and lighting

Front 8

Explaing the difference between chain of command and span control

Back 8

chain of command is the sections of the pyramid below the person in the managing position whilespan of control is the number of subordinates a manager supervises

Front 9

what is an organizational structure?

Back 9

the distribution of tasks and responsibilities within the organization in order to achieve its goals

Front 10

what is an organization chart?

Back 10

a pictorial presentation of an organizational structure

Front 11

give 3 advantages of an organization chart

Back 11

1. it defines authority
2.gives a clear idea of responsibility
3.provides a visual aid of the business

Front 12

give 3 disadvantages of an organization chart

Back 12

1.it may give an impression of the organization from the manager's point of view
2. it may make workers dissatisfied about their status in the organization
3. unless they are reviewed regularly the organization may outgrow the stucture and charts may convey the wrong info

Front 13

give 4 types of organization charts

Back 13

line, staff(line and staff), functional and committee

Front 14

give 4 persons that could be staff on a line and staff organization chart

Back 14

1. legal consultants
2. marketing consultants
3. research and development consultants
4. cleaning consultants

Front 15

give 7 office equipment

Back 15

telephone, photocopy machine, computer, laminating machine, gilotine, paper shredder, printer

Front 16

what are reprographic machines?

Back 16

machines that duplicate or make copies of something(documents, files, etc)

Front 17

give 3 examples of reprographic machines

Back 17

photocopy machine, scanner and a resograph

Front 18

what is the correct name for a fax machine

Back 18

facsimile machine

Front 19

who are the owners of a private business

Back 19

shareholders

Front 20

what do the hierarchical levels of management show?

Back 20

the flow of communication within the organization