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69 Cards in this Set

  • Front
  • Back

is a process of sharing and conveying messages or information from one person to another using different means, medium, context, media, and cultures.

Communication

the basic functions of communication are to

achieve understanding and to persuade, inform, entertain and manage relationships.

Nature of communication(1-4)

Communication is a process


Communication is much more of an art than science


Communication has a sender and receiver


• communication is verbal or non-verbal

Nature of communication(5-7)

• communication is inevitable


• communication is irreversible


• communication is unrepeatable

who is the source of the message

sender

which is the shared information, can be conveyed in words or action

message

Is the recipient of the message, whose function is to decode the meaning of what was received

receiver

referring to the receiver’s reply to the message. Can be a reaction or response

feedback

Other term for sender

Speaker

The process of converting the message into words, action, or other forms that the speaker understands

Encoding

The medium or the means, such as personal or non personal verbal, or nonverbal in which the encoded message is conveyed

Channel

The process of interpreting the included message of the speaker by the receiver

Decoding

Their environment where communication takes place

Context

The factors that affect the flow of communication

Barrier

Is the mother of all communication models it is a linear one way process and consists of five elements

Shannon-Weaver model

Five elements that are consisted in shannon- weaver model

Source, transmitter, channel, receiver, destination

What is one essential element that is not in the communication process in shannon weaver model

Feedback

Is a two way process with the inclusion of feedback, it is more collaborative exchange of messages between communicators with the aim of understanding each other

Transaction model

Function of communication that functions to control behavior

Control

With this function of communication it allows individuals to interact with others

Social interaction

Communication motivates or encourages people to live better

Motivation

Communication facilitates people's expressions of their feelings and emotions

Emotional expression

Communication function to convey information

Information dissemination

A feature of communication should include everything that the receiver needs to hear from him or her to respond react or evaluate properly

Completeness

A feature of communication that makes it direct or straight to the point

Conciseness

A feature that considers relevant information about his or her receiver such as smooth background race preference education status and needs among others

Consideration

Effective communication happens when the message is concrete and supported by facts figures and real life examples and situations

Concreteness

The speaker shows this in communication by respecting the culture values and beliefs of his or her receiver

Courtesy

This implies the use of simple and specific words to express ideas

Clearness

In grammar eliminates negative impact on the audience and increase the credibility and effectiveness of the message

Correctness

A type of barrier that recognizes this kind of attitude reset and reflect on how you can be interested in what the speaker is pointing out

Emotional barrier

This refers to the set of specialized vocabulary in a certain field

Use of jargon

A type of barrier that needs to develop self confidence by joining organizations where you can share and develop your interests

Lack of confidence

Is a common barrier make some adjustments by asking someone to minimize the volume or by looking for a quiet area where you can resume the conversation

Noisy environment

Refers to an interaction in which words are used to relay a message

Verbal communication

The language that you use should be to______ the environment or occasion

Appropriateness

To achieve this be more direct with your words avoid fillers and insubstantial expressions which do not add to the message such as uhh or you know

Brevity

The meaning of words feelings or ideas may be interpreted differently by a listener hence it is essential for you to clearly state your message and express your ideas and feelings

Clarity

Word should be carefully chosen in consideration of the gender roles ethnicity preferences and status of the person or people you are talking to

Ethics

Words that are creatively describe things or feelings usually add color and spice to communication

Vividness

Refers to an interaction wear behaviour is used to convey and represent meaning

Nonverbal communication

This refers to communication that centers on one person where the speaker acts both as the sender and the receiver of message

Intrapersonal

This refers to communication between and among people and established personal relationships between and among them

Interpersonal

Communication that occurs between two people

Dyad communication

Refers to communication that involves at least three but not more than 12 people and gauging in face-to-face interaction to achieve a desired goal

Small group

The star prefers to communication that requires you to deliver or send a message before or in front of a group

Public

This refers to communication that takes place through television and radio newspaper magazines

Mass communication

The stylist private which occurs between or among close family members or individuals the language used in this style may not be shared in public

Intimate

The style is common among peers and friends jargon slang or vernacular language used

Casual

The style is the standard one professional or mutually acceptable language is a must in this style

Consultative

The style is used in formal settings unlike the consultative style this is one way

Formal

This style remains unchanged it occurs mostly in ceremonies

Frozen

Is an utterance that a speaker makes to achieve an intended effect some of a function which are carried out using speech acts are offering an apology greeting request compliant invitation compliment or refusal

Speech act

A type of speech act that is the actual act of uttering

Locutionary act

A type of speech act that is the social function of what is said

Illocutionary act

Is a type of speech act that is resulting act of what is said this effect is based on particular contexts in which is speech act is mention

Perlocutionary act

Verbs that executes the speech act that they intend to effect

Performatives

A type of illocutionary act in which the speaker expresses belief about the truth or a proposition

Assertive

A type of illocutionary act in which the speaker tries to make the addressee perform an action

Directive

A type of illocutionart act which commits the speaker to doing something in the future

Commissive

A type of Illocutionary acts in which the speaker expresses his or her feelings or emotional reactions

Expressive

A type of Illocutionary act which brings a change in the external situation simply put declaration bring into existence the state of affairs which they refer to

Declaration

A type of communicative strategy where basically you try to open a topic with people you are talking to example can be asking about the weather

Nomination

Refers to any limitation you may have as a speaker when communicating in the classroom in a meeting or while hanging out with your friends you are typically given specific instructions you must follow

Restriction

This pertains to the process by which people decide who takes the conversational floor

Turn-taking

Covers how procedural formality or infirmity affects the development of topic in conversation

Topic control

Involves moving from one topic to another and other words it is where one part of conversation ends and when another begins

Topic shifting

Refers to how speakers and use the problems in speaking listening and comprehending that they may encounter in conversations

Repair

Refers to the conversation participants close initiating an experience that end a topic in a conversation

Termination