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69 Cards in this Set
- Front
- Back
is a process of sharing and conveying messages or information from one person to another using different means, medium, context, media, and cultures. |
Communication |
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the basic functions of communication are to |
achieve understanding and to persuade, inform, entertain and manage relationships. |
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Nature of communication(1-4) |
•Communication is a process •Communication is much more of an art than science •Communication has a sender and receiver • communication is verbal or non-verbal |
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Nature of communication(5-7) |
• communication is inevitable • communication is irreversible • communication is unrepeatable |
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who is the source of the message |
sender |
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which is the shared information, can be conveyed in words or action |
message |
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Is the recipient of the message, whose function is to decode the meaning of what was received |
receiver |
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referring to the receiver’s reply to the message. Can be a reaction or response |
feedback |
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Other term for sender |
Speaker |
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The process of converting the message into words, action, or other forms that the speaker understands |
Encoding |
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The medium or the means, such as personal or non personal verbal, or nonverbal in which the encoded message is conveyed |
Channel |
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The process of interpreting the included message of the speaker by the receiver |
Decoding |
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Their environment where communication takes place |
Context |
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The factors that affect the flow of communication |
Barrier |
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Is the mother of all communication models it is a linear one way process and consists of five elements |
Shannon-Weaver model |
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Five elements that are consisted in shannon- weaver model |
Source, transmitter, channel, receiver, destination |
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What is one essential element that is not in the communication process in shannon weaver model |
Feedback |
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Is a two way process with the inclusion of feedback, it is more collaborative exchange of messages between communicators with the aim of understanding each other |
Transaction model |
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Function of communication that functions to control behavior |
Control |
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With this function of communication it allows individuals to interact with others |
Social interaction |
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Communication motivates or encourages people to live better |
Motivation |
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Communication facilitates people's expressions of their feelings and emotions |
Emotional expression |
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Communication function to convey information |
Information dissemination |
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A feature of communication should include everything that the receiver needs to hear from him or her to respond react or evaluate properly |
Completeness |
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A feature of communication that makes it direct or straight to the point |
Conciseness |
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A feature that considers relevant information about his or her receiver such as smooth background race preference education status and needs among others |
Consideration |
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Effective communication happens when the message is concrete and supported by facts figures and real life examples and situations |
Concreteness |
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The speaker shows this in communication by respecting the culture values and beliefs of his or her receiver |
Courtesy |
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This implies the use of simple and specific words to express ideas |
Clearness |
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In grammar eliminates negative impact on the audience and increase the credibility and effectiveness of the message |
Correctness |
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A type of barrier that recognizes this kind of attitude reset and reflect on how you can be interested in what the speaker is pointing out |
Emotional barrier |
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This refers to the set of specialized vocabulary in a certain field |
Use of jargon |
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A type of barrier that needs to develop self confidence by joining organizations where you can share and develop your interests |
Lack of confidence |
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Is a common barrier make some adjustments by asking someone to minimize the volume or by looking for a quiet area where you can resume the conversation |
Noisy environment |
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Refers to an interaction in which words are used to relay a message |
Verbal communication |
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The language that you use should be to______ the environment or occasion |
Appropriateness |
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To achieve this be more direct with your words avoid fillers and insubstantial expressions which do not add to the message such as uhh or you know |
Brevity |
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The meaning of words feelings or ideas may be interpreted differently by a listener hence it is essential for you to clearly state your message and express your ideas and feelings |
Clarity |
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Word should be carefully chosen in consideration of the gender roles ethnicity preferences and status of the person or people you are talking to |
Ethics |
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Words that are creatively describe things or feelings usually add color and spice to communication |
Vividness |
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Refers to an interaction wear behaviour is used to convey and represent meaning |
Nonverbal communication |
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This refers to communication that centers on one person where the speaker acts both as the sender and the receiver of message |
Intrapersonal |
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This refers to communication between and among people and established personal relationships between and among them |
Interpersonal |
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Communication that occurs between two people |
Dyad communication |
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Refers to communication that involves at least three but not more than 12 people and gauging in face-to-face interaction to achieve a desired goal |
Small group |
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The star prefers to communication that requires you to deliver or send a message before or in front of a group |
Public |
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This refers to communication that takes place through television and radio newspaper magazines |
Mass communication |
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The stylist private which occurs between or among close family members or individuals the language used in this style may not be shared in public |
Intimate |
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The style is common among peers and friends jargon slang or vernacular language used |
Casual |
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The style is the standard one professional or mutually acceptable language is a must in this style |
Consultative |
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The style is used in formal settings unlike the consultative style this is one way |
Formal |
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This style remains unchanged it occurs mostly in ceremonies |
Frozen |
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Is an utterance that a speaker makes to achieve an intended effect some of a function which are carried out using speech acts are offering an apology greeting request compliant invitation compliment or refusal |
Speech act |
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A type of speech act that is the actual act of uttering |
Locutionary act |
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A type of speech act that is the social function of what is said |
Illocutionary act |
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Is a type of speech act that is resulting act of what is said this effect is based on particular contexts in which is speech act is mention |
Perlocutionary act |
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Verbs that executes the speech act that they intend to effect |
Performatives |
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A type of illocutionary act in which the speaker expresses belief about the truth or a proposition |
Assertive |
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A type of illocutionary act in which the speaker tries to make the addressee perform an action |
Directive |
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A type of illocutionart act which commits the speaker to doing something in the future |
Commissive |
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A type of Illocutionary acts in which the speaker expresses his or her feelings or emotional reactions |
Expressive |
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A type of Illocutionary act which brings a change in the external situation simply put declaration bring into existence the state of affairs which they refer to |
Declaration |
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A type of communicative strategy where basically you try to open a topic with people you are talking to example can be asking about the weather |
Nomination |
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Refers to any limitation you may have as a speaker when communicating in the classroom in a meeting or while hanging out with your friends you are typically given specific instructions you must follow |
Restriction |
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This pertains to the process by which people decide who takes the conversational floor |
Turn-taking |
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Covers how procedural formality or infirmity affects the development of topic in conversation |
Topic control |
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Involves moving from one topic to another and other words it is where one part of conversation ends and when another begins |
Topic shifting |
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Refers to how speakers and use the problems in speaking listening and comprehending that they may encounter in conversations |
Repair |
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Refers to the conversation participants close initiating an experience that end a topic in a conversation |
Termination |