Ob Mod 2 Stress

Front 1

Stress results in

Back 1

• making more physical and mental health claims,
• being less productive
• exhibiting more turnover absenteeism, and substance abuse

Front 2

Karoshi

Back 2

sudden death by heart attack or stroke caused by too much work.

Front 3

General Adaptation Syndrome

Back 3

Alarm, resistance, exhaustion

Front 4

Alarm

Back 4

The body and mind prepare to fight or to adjust to the stressor by
increasing heart rate, respiration, muscle tension and blood sugar level.
These instantaneous reactions are amplified by the endocrine system in
preparation for the 'fight or flight' response. For example, an executive is
told by his boss that he must give a keynote speech to investors at the
company's annual shareholders' meeting and he only has one day to
prepare for it.

Front 5

Resistance

Back 5

The body tries to re-establish a normal state using more resources
to adapt to the stressor. The executive prepares for the speech
by practising with a public speaking consultant.

Front 6

Exhaustion

Back 6

After chronic exposure to a stressor, the body begins to wear
down. Stress-related illness may result. The executive
experiences severe insomnia for two nights before he gives
the speech.

Front 7

Eustress

Back 7

a positive mental or physical reaction to stress. When we experience eustress it is a reflection of our successful adaptation to stress in the work setting or it represents a degree of stress that does not exceed our personal capacity to cope with stress.

Front 8

Distress

Back 8

the dysfunctional result of stress.

Front 9

Type A behaviour

Back 9

‘an action-emotion
complex that is present in a person who is aggressively involved in chronic, incessant
struggle to achieve more in less and less time, and if required to do so, against
the opposing efforts of other things and other persons’.

Front 10

TypeAemployees generally
share the following behavioural and emotional qualities.

Back 10

1. Work long, hard hours under the conditions of constant deadline pressures and
chronic role overload.
2. Often take work home and are unable to relax at weekends or on vacations.
3. Compete constantly with themselves by setting high standards for performance
and productivity to the point of being driven and obsessed.
4. Become frustrated by the work situation, are impatient, easily irritated with
the work efforts of others and often feel misunderstood by co-workers and
superiors.

Front 11

Type B

Back 11

Is mild-mannered
Relaxes without guilt
Is not concerned about time
Is patient
Does not brag
Plays for fun, not to win
Has no pressing deadlines
Is never rushed

Front 12

Type A

Back 12

Measures success by quantity of results
Is always active and moving
Walks, talks, and eats rapidly
Does two or more things at once
Can not cope well with leisure time
Is obsessed with numbers and measures of performance
Is socially aggressive
Is highly competitive
Experiences constant time pressure

Front 13

describe the job performance to stress level graph

Back 13

Dome curve

Front 14

Individual approaches to managing stress

Back 14

• Exercise
• Relaxation (mediation/prayer invoke the relaxation reaction that reverses the stress reaction)
• Diet (high sugar food stimulates or prolongs the stress response)
• Opening up (confide in others)
• Professional help

Front 15

Organizational programs and management skills for wellness and job stress management

Back 15

• Reward by performance and productivity, not ‘face-time’ spent working
• Live by your values and encourage others to live by theirs
• Build respect based on trust and respect