Ob Flashcard Final

Front 1

Power Power

Back 1

The capacity of a person, team or organization to influence others

Front 2

Counter Power Counter Power

Back 2

the capacity of a person, team or organization to keep a more powerful person or group in the exchange relationship

Front 3

Legitimate Power

Back 3

– the capacity to influence others through formal authority
●Operates with a zone of indifference  the ranges within which people are willing to accept someone else’s authority
●The size of the zone of indifference (and magnitude of legitimate power) increases with the extent that the power holder is trusted to make fair decisions
●People in high power-distance cultures tend to accept more legitimate power

Front 4

Reward Power

Back 4

– derived from the person’s capacity to control the allocation of rewards and remove sanctions

Front 5

Coercive Power

Back 5

– the ability to apply punishment
●Can apply to both upper management and employees  employees can use coercive power in the form of sarcasm; ostracism to ensure co-workers conform to team norms

Front 6

Expert Power

Back 6

an individual’s capacity to influence others by possessing knowledge or skills they value
●Expert Power comes from within a person
●Different from legitimate

Front 7

Referent Power

Back 7

capacity to influence others based on the identification and respect people have for the power holder
●Also comes from within the person

Front 8

Information Power

Back 8

exists in two forms:
●When people control the flow of communication
●The capacity for people to cope during organizational uncertainties

Front 9

Gaining Information Power: 3 ways

Back 9

●Prevention – the most effective strategy
●example: financial expert acquire power by preventing an org from experiencing a cash shortage
●Forecasting – second most effective strategy
●example: marketing specialists gain power by predicting changes in consumer preferences
●Absorption – people can gain power by absorbing or neutralizing the impact of environmental shifts as they occur
●example: maintenance crews quickly repair a machine when it breaks down

Front 10

Substitutability

Back 10

the extent to which people dependent on a resource have alternatives to that resource

Front 11

substitutability

Back 11

●Power decreases as the number of alternatives of the critical resource increases
●Non-substitutability comes when individuals specialize or diversify their knowledge and expertise

Front 12

CentralityCentrality

Back 12

the degree and nature of interdependence between the power holder and others

If a person or resource has high centrality, most people in the organization would be adversely (and quickly) affected by its absence

Front 13

Discretion

Back 13

the freedom to make decisions without referring to a specific rule or receiving permission from someone else

Front 14

Visibility Visibility

Back 14

power does not flow to unknown people in the organization

Front 15

Networking Networking

Back 15

cultivating social relationships with others to accomplish one’s goals

Front 16

Ways Networking increases someones power

Back 16

1●Networks consist of people who trust each other  increases the flow of knowledge among those in a network
2●People tend to identify with people in their network  increases referent power among people within each network
3●effective networkers are better known by others  their talents are more readily recognized