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13 Cards in this Set

  • Front
  • Back
Power
A capacity that A has to influence the behvior of B, so that B acts in accordance with A's wishes
Coercive Power
Power that's based on fear
Reward Power
Power that achieves compliance based on the ability to distribute rewards that others view as valuable
Legitimate Power
Power that a person receives as a result of his or her position in the formal hierarchy of an organization
Expert power
Influence based on special skills or knowledge
Referent Power
Influence based on possession by and individual of desirable resources or personal traits
Information Power
Power that comes from access to and control over information
Political Skill
The ability to influence others in such a way as to enhance one's objectives
Job Content
The tasks & procedures necessary for carrying out a particular job
Job Context
The reason for doing the job; it reflects the organizational mission, objectives & setting
Sexual harassment
Unwelcome behavior of a sexual nature in the workplace that negatively affects the work environment or leads to adverse job-related consequences for the employee
Political Behavior
Those activities that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization
Impression Management
The process by which individuals attempt to control the impression others form on them