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29 Cards in this Set
- Front
- Back
Group
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2 or more people with a common relationship
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Team
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a small number of people who work closely together toward a common objective & are accountable to one another
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Problem Solving Team
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a group of 5-12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency and the work environment
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Self-Managed Team
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a group of 10-15 employees who take on many of the responsibilities of their former managers
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Cross-Functional Team
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a group of employees at about the same hierarchal level, but from different work areas, who come together to accomplish a task
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Task Force
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a temporary cross-functional team
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Committee
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a group composed of members from different departments
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Virtual Team
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a team that uses computer technology to tie together physically dispersed members in order to achieve a common goal
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Role
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a set of expected behaviours of a person in a given position in a social unit
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Role Expectations
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how others believe a person should act in a given siutation
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Role Conflict
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a situation in which an individual finds that complying with 1 role requirement may make it more difficult to comply with another
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Role Ambiguity
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A person is unclear about his/her role
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Role Overload
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Too much is expected of someone
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Role Underload
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Too little is expected of someone & that person feels that he/she isn't contributing to the group
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Norms
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Acceptable standards of behaviour within a group that are shared by the group's members
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Conformity
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Adjusting one's behaviour to align with the norms of the group
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Forming
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1st stage in group development, characterized by much uncertainty
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Storming
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2nd stage in group development, characterized by intergroup conflict
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Norming
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3rd stage in group development characterized by close relationships & cohesiveness
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Performing
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4th stage in group development, when the group is fully functional
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Adjourning
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Final Stage in group development for temporary groups, where attention is directed toward wrapping up activities rather than task performance
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Multi-Team Systems
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Systems in which different teams need to coordinate their efforts to produce a desired outcome
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Task-Oriented Roles
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Roles performed by group members to ensure that the tasks of the group are accomplished
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Maintenance Roles
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Roles performed by group members to maintain good relations within the group
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Individual Roles
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Roles performed by group members that are not productive for keeping the team on track
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Group Diversity
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The presence of a heterogenous mix of individuals within a group
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Social Loafing
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The tendency for individuals to expend less effort when working collectively than when working individually
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Reflexivity
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A team characteristic of reflecting on and adjusting the master plan when necessary
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Cohesiveness
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The degree to which team members are attracted to each other and are motivated to stay on the team
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