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21 Cards in this Set
- Front
- Back
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Organizational behavior (OB)
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is a field of study devoted to understanding, explaining, and ultimately improv-ing the attitudes and behaviors of individuals and groups in organizations
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_____ and ______ of individuals and groups within organizations are the focus of OB.
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Attitudes and behaviors
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two primary outcomes of interest to organizational behavior researchers ( and employees and managers in organizations):
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Job performance and organizational commitment
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Job satisfaction
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what employees feel when thinking about their jobs and doing th eir day- to- day work
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Stress
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employees’ psychological responses to job demands that tax or exceed their capacities
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Motivation
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the energetic forces that drive employees’ work effort
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Truth, justice, and ethics
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degree which employees' feel that their company does business with fairness, honesty, and integrity
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Learning and decision making
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which deals with how employees gain job knowledge and how they use that knowledge to make accurate judgments on the job
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If good people really are rare, then the effective management of OB should prove to be a...
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valuable resource.
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The resource-based view also suggests that a resource is more valuable when it is _____, meaning that it cannot be imitated.
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inimitable
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History
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a collective pool of experience, wisdom, and knowledge that benefits the organization.
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SOCIALLY COMPLEX RESOURCES
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Resources whose development is not clearly understood, such as culture, trust, or reputation.
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Theory
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A collection of assertions— both verbal and symbolic— that specify how and why variables are related, as well as the conditions in which they should ( and should not) be related.
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Hypothesis
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Written predictions that specify relationships between variables.
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RULE OF ONE- EIGHTH
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A rule that explains why so few organizations are truly effective at how they man-age their people
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Method of Experience
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People hold firmly to some belief because it is consistent with their own experience and observations.
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Method of Intuition
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People hold firmly to some belief because it “ just stands to reason”— it seems obvious or self- evident.
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Method of Authority
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People hold firmly to some belief because some respected official, agency, or source has said it is so.
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Method of Science
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People accept some belief because scientific studies have tended to replicate that result using a series of samples, settings, and methods.
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CORRELATION
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Describes the statistical relationship between two variables.
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META- ANALYSIS
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Takes all of the correlations found in studies of a particular relationship and calculates a weighted average.
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