Ob-Ch-9

Front 1

Group

Back 1

two or more people who work together regularly to achieve a common goals

Front 2

Effective group

Back 2

is a group that achieves high levels of task performance, member satisfaction and team viability.

Front 3

Task Performance

Back 3

effective groups achieve measures in quantity, quality, and timeliness of work results

Front 4

Member satisfaction

Back 4

members view their participation and experience as positive and as meeting important personal needs

Front 5

Team Viability

Back 5

members of groups are satisfied with each other and will work together again

Front 6

Synergy

Back 6

is the cration of a while that is greater that the sum of its parts

Front 7

Social loafing

Back 7

occurs when people work less hars in groups then they would by themselves

Front 8

Social facilitation

Back 8

is the tendency for ones behavior to be infulenced by the persence of others in the group positive or negative

Front 9

Formal Groups

Back 9

are groups that are officially designated for a specific organizational purpose

Front 10

Permanent Workgroups

Back 10

are vertically structures ex. departments

Front 11

Temporary Workgroups

Back 11

are groups that are specifically created to solve a problem or defined task

Front 12

Virtual groups

Back 12

work together through computer networks

Front 13

Informal groups

Back 13

are groups that form without being officialy designated by the organization

Front 14

What are the 5 stages of group development

Back 14

1.)Forming- getting to know each other
2.)Storming- dealing with tensions and defining group tasks
3.)Norming- building relations and working together
4.) Performing- maturing in realtionships and task performance
5.)Adjourning- disbanding and celebrating accomplishments

Front 15

What are the 4
Froundations of group effectiveness?
-group transforms resource inputs into product outputs

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1.)Tasks- tasks have technical and social demands
2.)Goals, rewards and resources- goals and rewards must be clear, and resources used fully
3.)Technology
-technology provides the means to get work accomplished and creates communication among group members
4.) Membership characteristics-homogenous get along faster but not be as tactial
hetero have porblem in early stages but if they get along will be much more tactical

Front 16

Diversity consensus dillema

Back 16

is the tendency for diversity in groups to create process difficulties even as it offers more potential for problem solving

Front 17

FIRO-B Theory

Back 17

examines differences in how people in groups relate to each other based on their needs to express and receive feelings of inclusion, control, and affection.

Front 18

Group size

Back 18

optimun group size 5-7 people

Front 19

group dynamics

Back 19

are the forces operating in groups that affect the way members relate to and work with eachother

Front 20

required behavior

Back 20

are expected behaviors of group members ex. puncuality

Front 21

emergent behavior

Back 21

additional things being done by a group member

Front 22

Homans group dynamics also describes member realtions as 3 things what are the 3 things

Back 22

1.)activities
2.)interactions
3.)sentiments(feelings, attitudes, beliefs)

Front 23

Intergroup Dynamics

Back 23

are the realtionships between groups that are co-operating and competeing with each other

Front 24

What are the six methods to decision making by groups?

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1.lack of response
2.authority rule
3.minority rule.
4.majortiy rule
5.consensus
6.unanimity

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consensus

Back 25

is a group decisions that has the expressed suppport of most members

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potential advatages to group decision making include:

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information,alternatives,commitment,understadning and acceptance

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potential disadvantages to group decision making include:

Back 27

social pressuer to conform, minority domination, time demands

Front 28

Groupthink

Back 28

is the tendencey of members of a cohesive group to lose their ability to evaluate critically

Front 29

Brainstorming

Back 29

generate ideas through freewheeling and without criticism( improves group decision making)

Front 30

The nominal group technique

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uses structures rules for generationg and priortizing ideas (improves group decision making)

Front 31

The delphi techneque

Back 31

generates decision makin alternatives thourhg a series of servey questionaires for group members who cannot see face to face