Ob

Front 1

Accountability Practices

Back 1

- relate to the managers responsibility to treat diverse employees fairly.

Front 2

Developmental Practices

Back 2

- developmental practices focus on preparing diverse employees for greater responsibility and advancement.

Front 3

Recruitment practices

Back 3

- focus on attracting diverse job applicants at all levels who are willing to accept challenging work assignments

Front 4

What does a glass ceiling mean?

Back 4

the glass ceiling represents an invisible barrier that blocks certain workers, primarily qualified women and visible minorities from advancing into top management positions

Front 5

Globalization

Back 5

The extension of business operations to markets around the globe

Front 6

Perception

Back 6

The process of interpreting ones environment

Front 7

Four Stage Perception Sequence 1.

Back 7

Selective attention/comprehension

Front 8

Four Stage Perception Sequence 2.

Back 8

Encoding and simplification

Front 9

Four Stage Perception Sequence 3.

Back 9

Storage and retention

Front 10

Four Stage Perception Sequence 4.

Back 10

Judgements and decisions

Front 11

Salient Stimuli

Back 11

Something is salient when it stands out from its context. i.e. driver with low gas, a petro canada sign is more salient than a mcdonalds or timmies.

Front 12

Social Cognition

Back 12

How people perceive one another

Front 13

Halo

Back 13

overall impression about an object and then uses that impression to bias ratings about the object

Front 14

Schema

Back 14

Mental picture of an event or object

Front 15

Leniency

Back 15

a personal characteristics that leads an individual to consistently evaluate other people or objects in an extremely positive fashion

Front 16

Central tendency

Back 16

the tendency to avoid all extreme judgements and rate people and objects as average or neutral

Front 17

Recency effects

Back 17

the tendency to remember recent info.

if the info is negative the person or object is evaluated as negative

Front 18

Contrast effects

Back 18

the tendency to evaluate people or objects by comparing them with characteristics of recently observed people or objects

Front 19

Implicit cognition

Back 19

any thought or belief that is automatically activated without conscious awareness

Front 20

Different types of stereotypes

Back 20

1. sex-role stereotypes

2. age stereotypes

3. racial and ethnic stereotypes

4. disability stereotypes

Front 21

Causal Attributions

Back 21

suspected cause of behaviour

e.x. joe drinks too much because he has no willpower; but i need a couple drinks after work because i am under a lot of pressure

Front 22

Fundamental attribution bias

Back 22

- ignoring environmental factors that affect

behaviour

Front 23

Self-serving bias

Back 23

- ones tendency to take more personal responsibility for success than for failure

e.x. you blame the company for not hiring you after the interview because the questions were too hard

Front 24

Self-concept

Back 24

a persons self=perception as a physical, social and spiritual being

Front 25

Cognition

Back 25

a persons knowledge, opinions or beliefs

Front 26

Self-efficacy

Back 26

belief in one's ability to do a task

Front 27

Self-monitoring

Back 27

observing ones own behaviour and adapting it to the situation