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47 Cards in this Set

  • Front
  • Back
Lets the patient fill a pause
silence
“good morning, Mr. S.,” “I noticed that you’ve combed your hair”
recognition/acknowledgement
I’ll sit with you a while
offers self
What are you thinking of?
broad opening
Where would you like to begin
broad opening
Pt. "I can't sleep. I stay awake all night." - N. "You have difficult sleeping?"
restates main idea
Pt. "Do you think I should tell the doctor?" - N. "What do you think?"
reflection
directs back to the patient his question, feelings, and ideas
reflects
My name is …
gives information
I'm taking you to …
gives information
tell me more about that
explores
what kind of work?
explores
encourages further description of feelings/ideas
explores
tI'm not sure that I follow you
clarification
what would you say is the main point of what you say
clarification
Your mother is not here. I'm a nurse.
present reality
I see no one else in the room
present reality
"yes"
indicates understanding of what the patient says
I follow what you say
indicates understanding of what the patient says
what are your feelings in regard to?
encourages evaluation
does this add to your comfort
encourages evaluation
asks the patient to evaluate the situation
encourages evaluation
tell me whether my understanding of it agrees with yours
validates assumptions
do you mean that …
validates assumptions
pt. "I can't talk to you or anyone. It's a waste of time." - N. "is it your feeling that no one understands"
verbalizes the implied
voices what the patient has hinted at or suggested
verbalizes the implied
you appear tense. I notice that you're biting you lip
observes nonverbal clues and verbalizes what is perceived
interrupts the patient
non-therapeutic - silence
talks about self during a silence
non-therapeutic - silence
that's good
non-therapeutic - approves or disapproves the patients ideas
I'd rather you wouldn't
non-therapeutic - approves or disapproves the patients ideas
I agree
non-therapeutic - agrees or disagrees with the patient
I don't believe that
non-therapeutic - agrees or disagrees with the patient
I think you should …
non-therapeutic - advises
Why don't you …
non-therapeutic - advises
tells the patient what to do
non-therapeutic - advises
why do you think that?
non-therapeutic - asks for explanation
why do you feel this way
non-therapeutic - asks for explanation
asks the patient to provide reasons for his feelings/ideas
non-therapeutic - asks for explanation
it's for your own good
non-therapeutic - stereotyped comments
nice weather we're having
non-therapeutic - stereotyped comments
Pt. "I'd like to die." - N. "Did you have any visitors over the weekend?"
non-therapeutic - changes topic
are you feeling all right
non-therapeutic - yes or no quesions
did you sleep well
non-therapeutic - yes or no quesions
don't worry. You'll be okay.
non-therapeutic - false reassurance
you're coming along fine
non-therapeutic - false reassurance
says there is no cause for anxiety
non-therapeutic - false reassurance